SUPV TABLE GAMES

About the role

Horseshoe Tunica is seeking a Supervisor to oversee the operation of assigned tables.

Responsibilities

• Supervise the operation of assigned tables.
• Ensure fills/credits are handled according to policy.
• Promote positive guest relations.
• Aid in answering questions or resolving disputes.
• Knowledge of the Casino Control Act and attendant regulations as well as Horseshoe's internal controls, policies, and procedures.
• Create an atmosphere of fun for all casino guests.
• Encourage mutual respect, dignity, and integrity with all associates by setting a positive example.
• Inspire an atmosphere that encourages associates to share ideas, discuss concerns, and resolve disputes.
• Retain associates through personal involvement in associate training and development.
• Promote outstanding guest relations.
• Maintain Horseshoe courtesy guidelines.
• Perform other duties as assigned.
• Directly supervise an assigned number of dealers.

Qualifications

• Thorough knowledge of game supervision and casino rules, procedures, and regulations.
• Minimum of 1 year experience as a Dealer required, previous supervisory experience is preferred.
• Ability to obtain the appropriate work authorization per gaming regulations required.
• Must be able to bend, reach, kneel, twist, and grip items while working at assigned area.
• Must be able to stand for the majority of assigned shift.