Supv Phlebotomy-28057

Summary

Supervises the phlebotomy, order entry, and courier operations of the laboratory, including resource and personnel management.

The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities

• Can see the overall picture and plan for the future.
• Exhibits decision making skills, follow-through, adaptability, and willingness to change.
• Communicates changes in the workplace to the staff and lets superiors know what is needed to implement these changes.
• Creates constructive relationships to achieve mutually positive clinical, service, or business outcomes with peers, management, customers, and other RUMC departments.
• Consistently achieves desired outcomes with a minimum of avoidable errors and problems, including minimum consumption of resources such as time, money and materials.
• Is conscious of the need to seek out better ways of working.
• Holds a positive effect on others, including the ability to establish and maintain positive and productive working relationships.
• Resolves conflicts and misunderstandings with other employees, clients and supervisors.
• Inspires goodwill, cooperation, trust and mutual respect among a wide range of people.
• Recognizes the importance of training and continuing education for self and staff.
• Prepares materials as necessary and ensures that materials are current.
• Demonstrates the ability to inform employees in a manner that employees can understand.
• Ensures staff is given the opportunity to participate in continuing education activities.
• Counsels staff on the proper use of equipment and supplies.
• Conducts laboratory inservices and staff meetings in a clear and organized manner.
• Complies with and exhibits awareness of departmental and institutional policies and practices.
• Documents and reports on the performance of staff.
• Assures prompt dispatch of staff for STAT requests, redraws, and special collections.
• Assists in preparing work schedules to ensure work assignments are adequately staffed.
• Communicates well, both orally and in writing, with clarity and good effect.
• Understands clearly and quickly when communications (such as instructions, orders or complaints) are received.
• Judges what information is important and what should be communicated, how, to whom, and when.
• Enhances the laboratory's image by expending extra effort in being positive, friendly, and upbeat when dealing the physicians, nurses, patients, staff, supervisors, visitors, and other employees of the medical center.
• Exercises a leadership role in the project or event.
• Maintains technical proficiency in order to accurately perform tasks in areas under their supervision.
• Accepts special projects and completes them as assigned.
• Participates willingly or volunteers to participate in special projects or events.
• Monitors expenses, gathers data, reviews information, writes reports and memos, maintains ordering and inventory, performs employee evaluations, schedules employees, and completes any other project as assigned, in a timely and accurate manner.

Qualifications

• High school graduate.
• Interacts effectively with peers, internal and external customers.
• Four years relevant experience.
• Phlebotomy certification through a nationally recognized agency.