Phlebotomist II - SE PDX

Responsibilities

• Greet patients as they arrive at the lab and provide a welcoming, professional experience.
• Clearly and courteously explain venipuncture and other specimen collection procedures, including blood, urine, and fecal samples.
• Perform blood draws using straight needles, butterfly needles, and syringes, demonstrating proper phlebotomy techniques and safety practices.
• Collect and store specimens according to established procedures and protocol requirements.
• Match laboratory requisition forms to specimen tubes to ensure accurate test ordering and specimen identification.
• Label, centrifuge, split, and freeze specimens as required by specific test orders and protocols.
• Verify all test requisitions or computer-generated labels against the script or order to ensure 100% accuracy.
• Package specimens for transport and follow all procedures necessary to maintain specimen integrity.
• Store specimen samples at required temperatures, place samples in appropriate collection containers or tubes, and accurately label them.
• Follow different specimen handling and transport procedures as outlined by specific protocols.
• Understand and comply with OSHA and DEP regulations and participate in annual department trainings.
• Record maintenance data and perform decontamination tasks to support a safe and compliant laboratory environment.
• Update patient information and ensure accurate data entry in laboratory and billing systems.
• Prep collection sites and ensure proper infection control and safety standards are followed.
• Handle insurance and billing-related tasks associated with specimen collection and processing.
• Process samples in the laboratory, including basic specimen handling and preparation steps.
• Answer telephone calls and read laboratory results to satisfy inquiries in a clear and professional manner.
• Provide excellent customer service to patients, maintaining a patient-first mindset in all interactions.
• Demonstrate reliability through consistent attendance and timely completion of assigned duties.
• Collaborate effectively with colleagues, take initiative, and contribute to a positive, hardworking team environment.

Essential Skills

• At least 1 year of phlebotomy and venipuncture experience in a fast-paced laboratory or hospital setting.
• Proficiency in blood drawing techniques using straight needles, butterfly needles, and syringes.
• Hands-on experience with specimen collection, including blood, urine, and fecal samples.
• Ability to perform venipuncture and blood culture collection following established protocols.
• Strong customer service skills, with previous experience in any customer-facing setting.
• Proficiency with the Microsoft Office Suite for basic documentation and communication tasks.
• Ability to accurately match requisition forms to specimen tubes and verify test orders.
• Attention to detail in labeling, centrifuging, splitting, freezing, and storing specimens.
• Understanding of OSHA and DEP regulations and willingness to comply with all safety and regulatory requirements.
• A High School Diploma or GED.
• Demonstrated reliability and positive attendance record.
• Ability to take feedback well and eagerness to learn new procedures and processes.
• Positive, hardworking attitude with a strong sense of initiative.
• Ability to work well with others and contribute to a supportive team culture.
• Strong communication skills for explaining procedures and answering patient and provider inquiries.
• Comfort working in a fast-paced clinical environment with changing priorities.
• Basic understanding of insurance and billing processes related to laboratory services.
• Ability to handle multiple tasks while maintaining accuracy and compliance with protocols.

Additional Skills & Qualifications

• Positive, hardworking attitude with a strong sense of initiative.
• Ability to work well with others and contribute to a supportive team culture.
• Strong communication skills for explaining procedures and answering patient and provider inquiries.
• Comfort working in a fast-paced clinical environment with changing priorities.
• Basic understanding of insurance and billing processes related to laboratory services.
• Ability to handle multiple tasks while maintaining accuracy and compliance with protocols.

Work Environment

This role is based at a clinical health clinic located in Clackamas, Oregon, with a regular schedule of Monday through Friday, 8:00 AM to 5:00 PM. You work in a busy, patient-facing laboratory setting that requires frequent interaction with patients, clinical staff, and other laboratory professionals. The environment involves routine use of phlebotomy equipment such as straight needles, butterfly needles, syringes, collection tubes, and centrifuges, as well as computer systems for requisitions, results, and Microsoft Office applications. Safety and regulatory compliance are central, with adherence to OSHA and DEP guidelines and participation in annual department trainings. The culture emphasizes growth opportunities, movement into different departments over time, and a supportive benefits structure that may include comprehensive medical, dental, vision, life insurance, disability coverage, retirement plans, paid time off or flexible time off, tuition reimbursement, employee stock purchase plans, and various wellness and assistance programs. The setting is professional, with appropriate clinical attire expected, and offers a stable daytime schedule in a structured healthcare environment.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.