Supv, Imaging Services

About the Role

The Supervisor of Imaging Services oversees the daily operations of patient and staff workflow to ensure high-quality patient care and directly supervises Imaging personnel.

Responsibilities

• Directs the work of technologists and support staff to ensure workflow efficiency and accuracy to achieve high-quality care.
• Establishes, assesses, and corrects staffing patterns to support excellent customer service.
• Ensures images meet established Quality Control standards.
• Applies principles of radiation protection and safety to minimize exposure to patients, self, and others.
• Exercises professional judgment and maintains a professional demeanor.
• Communicates and interacts closely with the scheduling department, physicians, and radiologists to optimize patient/staff flow and resolve patient care issues.
• Compiles, monitors, and analyzes data for critical success factors, Joint Commission, and budget variance reports.
• Collaborates with other department supervisors and staff to improve patient care through task forces, focus studies, PI teams, and steering committees.
• Performs PI initiatives and process flow changes as directed.
• Administers medical aid in cases of adverse reactions to contrast medication or other emergencies.
• Utilizes all Corporate Imaging computer systems effectively and accurately.
• Performs staff orientation and facilitates monthly staff and lead meetings.
• Provides team members with in-services, training, and education.
• Serves as a resource for students and faculty members of affiliated Imaging programs.
• Ensures the safety of all customers.
• Manages personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.
• Adheres to Orlando Health’s mission statement and strategic imperatives.
• Maintains regular, punctual attendance consistent with policies and legal standards.
• Maintains compliance with all Orlando Health policies, procedures, department guidelines, and education requirements.
• Evaluates time entry for accuracy and completeness.
• Monitors all Radiology systems to ensure appropriate use, accuracy, and completion of tasks.
• Maintains a cooperative work environment and inventory for the section.
• Monitors compliance for license, registry, and mandatory education of technologists.
• Assists with patient care as necessary to ensure quality customer satisfaction.

Qualifications

• Associate’s degree required.
• Graduate of an accredited school of Radiologic Technology.
• Two (2) years of experience in Radiology or a Radiology specialty (e.g., MRI, Sonography, CT, etc.).
• Must meet one of the following:
  • Valid Certified Radiologic Technologist licensure by the State of Florida and valid American Registry of Radiologic Technologists (ARRT) certification; or
  • Valid American Registry of Diagnostic Medical Sonographers (ARDMS) certification.
• Current BLS/Health Care Provider certification required.