Supv Donor Center

Here at Baylor Scott & White Health we promote the well‑being of all individuals, families, and communities. As the largest not‑for‑profit healthcare system in Texas, we empower people to live well. Our core values are:

• We serve faithfully by doing what’s right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering an exceptional experience.

About the role

The Supervisor of Donor Center oversees daily collection activities at the Blood Center, ensuring collection goals are met for whole blood and apheresis donors. The role coordinates all collection activities with recruitment staff and manages mobile operations of the Blood Donor Center.

Responsibilities

• Supervise all activities related to the collection of blood and blood products by the Donor Center.
• Ensure collections and processes comply with FDA regulations, CAP, and AABB standards.
• Oversee mobile operations of the Blood Donor Center.
• Coordinate collection activities with recruitment staff.
• Assist in training and complete necessary documentation for staff education.
• Perform root‑cause analysis on occurrences reported within the Donor Center and follow up with appropriate actions.
• Monitor and address personnel‑related issues for Donor Center staff.
• Perform all delegated functions as defined by the facility CLIA Director.

Requirements

• Education: Associate’s degree or two years of work experience above the minimum qualification.
• Experience: Minimum two years of relevant experience.
• Certification/License: ASCP certification strongly preferred; valid Texas driver’s license (or obtain one within 90 days of hire if relocating).
• Knowledge of laboratory regulations, protocols, and procedures.
• Statistical and critical‑thinking abilities.
• Ability to comprehend and communicate instructions.
• Proficiency in laboratory protocols, safety, and infection‑control standards.
• Team‑oriented work style.
• Ability to allocate and direct supervised employees’ work using established guidelines.
• Capability to make effective hiring and termination recommendations.
• Skill in training and evaluating supervised staff.
• General computer skills: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.

Benefits

• Immediate eligibility for health and welfare benefits.
• 401(k) savings plan with dollar‑for‑dollar match up to 5%.
• Tuition reimbursement.
• PTO accrual beginning Day 1.
• Note: Benefits may vary based upon position type and/or level.

Belonging Statement

We believe that all people should feel welcomed, valued, and supported.