Supv Accts Rec FollowUp Denial / PA Third Party Follow Up

Position Summary

Responsible for the daily operations of an Accounts Receivable (AR) Follow Up team, tasked with timely and accurate collection of third-party revenue cycle activities associated with outstanding insurance claims across all Hartford HealthCare Hospitals, Medical Group and Homecare to insure optimal revenue cycle performance.

Position Responsibilities

• Supervision of revenue cycle AR team activities associated with timely resolution of outstanding insurance claims.
• Contributes to decisions that impact workflows effecting timely resolution of insurance claims and assists with implementation.
• Responsible for the timely realization of payment for active inventory, resolution of denials, overseeing the effective appeals of these claims and protecting against bad debt in this endeavor.
• Participates in the supervision of vendor relationships and monitors performance.
• Provides support for other ad hoc analyses and projects as needed.
• Demonstrates H3W Leadership Behaviors.
• Supports and assists the Manager of Accounts Receivables in maintaining the operations of the Accounts Receivable department.
• Understands the daily defined function, by performing the work of the function, as required (very minimal).
• Works with leadership team to develop, implement and monitor meaningful goals and objectives for the department that align with the strategic direction of the organization and industry best practice metrics.
• Models the effective efficient operation of the unit by, providing clear and specific goals and timely feedback.
• Maintains effective positive customer service, ensuring the needs are met and educating staff on the importance of quality customer service.

Qualifications

• Education: Minimum: Associate’s degree in health care administration, business management or finance or equivalent healthcare revenue cycle experience. Preferred: Bachelor’s degree in health care administration, business management or finance or equivalent healthcare revenue cycle experience.
• Experience: Minimum: 3 – 4 years supervisory experience in a facility or professional medical billing and/or accounts receivables setting. Preferred: 5+ years supervisory experience in health care revenue cycle billing and/or AR follow up & denials.