Suppression Service Technician - Special Hazards

Key Responsibilities

• Conduct thorough inspections and tests on fire suppression systems, including clean agent systems, dry chemical, CO2, foam and other special hazards fire protection applications according to the requirements outlined in NFPA 17, NFPA96, and other applicable codes and standards.
• Perform routine maintenance activities on fire suppression system components, including cylinders, nozzles, release mechanisms, and control panels, in accordance with NFPA standards and manufacturer specifications.
• Test and recharge agent cylinders as necessary, ensuring that they are properly pressurized and filled with the appropriate extinguishing agent.
• Identify and troubleshoot issues with fire suppression systems, such as leaks, pressure problems, or malfunctioning components, and implement corrective actions as per NFPA requirements.
• Repair and replace fire suppression system components as needed, ensuring compliance with NFPA standards and manufacturer specifications.
• Cook up with clients to schedule service visits and communicate recommendations for system improvements or upgrades based on NFPA requirements.
• Inspect and maintain gas cylinders, including hydrostatic testing, refilling, and reinstallation, following NFPA standards and manufacturer specifications.
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality.
• Document all service activities accurately and thoroughly, including inspection reports, work orders, and parts usage, and customer notes, using the Service Trade operations platform.
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements.
• Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job-related notes, to prepare and deliver repair estimates in a timely manner.
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.

Qualifications

• A high school diploma or equivalent is required.
• At least 2 years of experience in fire suppression systems maintenance and/or inspection.
• Knowledge of NFPA 17, NFPA96, and other relevant codes and standards.
• Ability to read and interpret blueprints, schematics, and technical manuals.
• Proficiency in the use of hand tools, power tools, and test equipment.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Valid driver’s license and reliable transportation.