Suppression Service Technician - Hoods & Extinguishers

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property worldwide. Headquartered in Mobile, Alabama, Hiller operates globally and across the United States, delivering comprehensive fire protection services—including installation, inspection, maintenance, and repair of critical fire and life safety equipment—for over 100 years.

About the role

A Suppression Service Technician—Hoods & Extinguishers performs inspections, maintenance, and servicing of fire extinguishers and kitchen suppression hoods in compliance with industry standards and regulations. This role ensures the safety of lives and property through expert service, thorough inspections, and proactive maintenance.

Responsibilities

• Conduct routine inspections of fire extinguishers and kitchen suppression hoods to ensure compliance with applicable codes and standards.
• Perform detailed maintenance tasks, including disassembly, cleaning, and reassembly of fire extinguishers and suppression hood systems.
• Inspect and replace parts/components such as valves, hoses, nozzles, seals, fusible links, and detection lines to maintain equipment functionality.
• Recharge fire extinguishers and suppression systems with appropriate extinguishing agents and pressurize them to recommended levels.
• Install and service fire extinguisher brackets, suppression hood nozzles, signage, and related safety equipment to ensure proper mounting and coverage.
• Provide on-site customer training on the proper use and maintenance of fire extinguishers and suppression systems.
• Respond promptly to service calls and emergency requests, troubleshooting and resolving issues efficiently to minimize downtime.
• Maintain accurate records of service activities, including inspections, repairs, replacements, and customer interactions, using the Service Trade platform.
• Assist with inventory management of fire extinguisher and suppression hood components, ensuring adequate supply levels and proper storage.
• Collaborate with Service Coordinator(s) to optimize work orders, routes, and job scheduling for efficiency and customer satisfaction.
• Maintain a clean and organized work environment, adhering to safety guidelines and protocols at all times.
• Stay updated on the latest fire safety technologies, regulations, and best practices for fire extinguishers and kitchen suppression systems.
• Perform semi-annual and annual inspections of kitchen suppression systems, including functional testing and discharge simulations when required.