Suppression Service Technician - Hoods & Extinguishers

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property worldwide. Headquartered in Mobile, Alabama, Hiller operates globally and across the United States, offering comprehensive fire protection services including installation, inspection, maintenance, and repair of critical fire and life safety equipment.

About the role

A Suppression Service Technician - Hoods & Extinguishers is responsible for the inspection, maintenance, and servicing of fire extinguishers and kitchen suppression hoods in accordance with industry standards and regulations. This role is critical in safeguarding lives and property by conducting thorough inspections, performing required maintenance, and providing expert service to customers.

Pay

Pay range: $25.00/hour - $48.00/hour. The posted salary range reflects the anticipated hiring range for this position. Actual starting pay will be determined based on job-related factors, including qualifications, experience, skills, education, internal equity, geographic location, and market considerations. This range reflects base salary only and does not include bonuses, commissions, overtime, or employee benefits.

Responsibilities

• Conduct routine inspections of fire extinguishers and kitchen suppression hoods to ensure compliance with applicable codes and standards.
• Perform detailed maintenance tasks, including disassembly, cleaning, and reassembly of fire extinguishers and suppression hood systems to ensure optimal performance.
• Inspect and replace parts/components as needed, such as valves, hoses, nozzles, seals, fusible links, and detection lines, to maintain equipment functionality.
• Recharge fire extinguishers and suppression systems with appropriate extinguishing agents and pressurize them to recommended levels, following established procedures.
• Install and service fire extinguisher brackets, suppression hood nozzles, signage, and related safety equipment to ensure proper mounting and coverage.
• Provide on-site training to customers on the proper use and maintenance of fire extinguishers and suppression systems, promoting fire safety awareness and compliance.
• Respond promptly to service calls and emergency requests, troubleshooting issues and resolving them efficiently to minimize downtime.
• Maintain accurate records of service activities, including inspections, repairs, replacements, and customer interactions, using Service Trade platform.
• Assist with inventory management of fire extinguisher, suppression hood components, and stock, ensuring adequate supply levels and proper storage conditions.
• Work closely with Service Coordinator(s) to optimize work orders, routes, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.
• Stay updated on the latest fire safety technologies, regulations, and best practices for both fire extinguishers and kitchen suppression systems.
• Perform semi-annual and annual inspections of kitchen suppression systems, including functional testing and discharge simulations when required.

Benefits

Eligible employees may participate in the Company's benefit programs, subject to the terms and eligibility requirements of each plan.