Supported Living Assistant Manager

As a Supported Living Assistant Manager at Pathfinder, You Will:

• Leadership & Staff Support
• Provide direct oversight and support to Direct Support Professionals (DSPs) across assigned residential sites
• Serve as the primary point of contact for DSP scheduling needs and coverage concerns
• Lead team meetings to reinforce expectations, communication, and person-centered practices
• Monitor staff training compliance and model ethical, effective leadership
• Individualized Supports & Care Coordination
• Support the implementation of individualized support plans (PCISPs) in collaboration with the Supported Living Manager
• Care for medical appointments, day program participation, and transportation needs
• Participate in PCISP, quarterly, and leadership meetings as assigned
• Operations, Compliance & Documentation
• Ensure homes meet safety, health, and quality standards at all times
• Maintain accurate case notes, billing records, and Medicaid Waiver documentation
• Oversee medication administration, documentation, and refill processes
• Identify and report maintenance and operational needs promptly
• Communication & Collaboration
• Act as a liaison between families, guardians, DSPs, and leadership
• Communicate staffing or operational concerns to the Supported Living Manager in a timely manner
• Collaborate with leadership and on-call teams to ensure shift coverage when needed

The Impact You’ll Make as a Supported Living Assistant Manager:

• Ensure individuals receive consistent, high-quality, person-centered supports
• Support and develop DSP teams through guidance, structure, and leadership
• Strengthen communication and continuity of care across residential services
• Advance Pathfinder’s mission by promoting dignity, safety, and empowerment

Benefits & Pathfinder Perks – We Care About YOU!

• Competitive Benefits Package (if applicable)
• Competitive Pay & Paid Training – Earn while you learn with comprehensive training
• Paid Time Off & Holidays – Maintain a healthy work-life balance with PTO and paid holidays
• Comprehensive Insurance Coverage – Medical, Dental, and Vision plans to support your well-being
• Employer-Paid Coverage – Enjoy free Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD)
• 403(b) Retirement Plan with Employer Match – Plan for your future with a generous retirement savings plan and employer contributions
• Tuition Reimbursement – Invest in your future with financial assistance for continued education
• Professional Development & Training – Enhance your skills and career through learning opportunities
• Person-Centered Thinking Training – Gain valuable insights into individualized care and service
• Pathfinder Perks
• Wellness Platform Incentives – Earn rewards for prioritizing your health and well-being
• Financial Wellness Platform – Access earned wages before payday for added financial flexibility
• Employee Assistance Program (EAP) – Free, confidential support sessions for employees and their immediate household members
• Free Pathfinder Kids Clinic – Providing childcare for children in the community with minor illnesses
• Exclusive Discounts – Save with special offers, including:
• Verizon Wireless Discount – Stay connected for less
• YMCA Discount – Enjoy reduced membership rates for fitness and wellness

Preferred Minimum Qualifications:

• Minimum of a high school diploma/GED
• Prefer 2 years experience in the field of Human Services
• At least 18 years of age
• Basic language, written, and computer skills necessary for communication and documentation
• Demonstrated ability to support people with disabilities
• Ability to work a flexible schedule if needed
• Crisis prevention, intervention, and teaching skills
• Valid driver’s license, insured vehicle, and safe driving record
• Ability to speak, hear, and read the English language