Supported Employment Counselor
Job Path NYC · New York, NY · 2 mo ago
On-siteCustomer Service$43k–$45k/yrFull-time
Responsibilities
- Provide ongoing support to a caseload of ten to fifteen people in our employment program
- Develop strategies for participants to build on their work skills to be able to complete tasks as independently as possible
- Help people work through issues that may arise on the job by using creative problem solving
- Encourage participants to learn new skills to grow at their jobs
- Develop positive relationships with participants’ coworkers, supervisors and managers
- Work with employers to guarantee their satisfaction with Job Path services
- Aid people to grow in their careers, which may include but is not limited to assistance with skill building, advocacy and job development
- Serve as an active team member by attending team meetings, trainings, contributing new ideas and maintaining ongoing communications with supervisor(s)
- Ongoing communication with families
- Communication with network for support - including Care Managers and other people involved in the lives of people receiving services
- Be flexible and available to provide support to participants as needed. Occasionally, one may need to be available to provide support on weekends or outside of the standard work day, depending on the work schedule of the people we support.
- Provide training and guidance to Direct Support Professionals who are supporting people on your caseload
Qualifications
- BA degree preferred or a combination of high school diploma or equivalency and related experience
- Experience supporting people with developmental disabilities a plus
- Excellent written and verbal communication skills
- Experience with administrative work and record keeping
- Demonstrated ability to communicate effectively, both externally and internally with team members
- Ability to actively listen and collaborate
- Computer literacy (Google Workspace, Spreadsheets, Web-based case notes)
- Demonstrate competency in written, verbal and computational skills to document records in accordance with program and OPWDD mandates
- Excellent networking skills
Benefits
- Health, Dental, and Vision insurance
- Short Term Disability, Long Term Disability, Life and AD&D Policy
- Work/Life Assistance Program (EAP)
- Pre-tax commuter and medical plans
- 403b retirement plan with 5% employer match after two years of employment
- Generous vacation policy
Pay
Annual salary of $43,000-$45,000 depending on education and experience, Eligible for overtime