Support Worker
About the role
We are looking to appoint a Support Worker within the Direct Payments team to provide advice and support to people accessing Direct Payments. This includes undertaking home visits to explain the set-up process and providing ongoing support and signposting to information in relation to employment.
You will work collaboratively across partner agencies, contributing to multi-disciplinary team meetings. The role involves working with multiple agencies across Durham County Council Children’s and Adult services, including personal health budgets on behalf of healthcare teams.
This is a temporary position until approximately 31st March 2027.
Responsibilities
- Assist with the initial set-up and provide ongoing support to existing Direct Payments recipients, including managing a caseload.
- Work across both children and adult services, using different case management systems.
- Provide guidance to staff on legislation and requirements for Direct Payments.
- Collaborate with multiple agencies and contribute to multi-disciplinary team meetings.
Requirements
- 5 GCSEs including English Language (grades 9-4/A-C) or equivalent relevant qualification.
- NVQ/Apprenticeship level 2 in Health and Social Care, or equivalent qualification.
- Excellent communication skills and the ability to work effectively with service users, providers, and professionals.
- Strong digital skills and the ability to use multiple IT systems.
- Enhanced DBS check required (role involves regulated activity).
Benefits
- Competitive salary: Grade 7, £30,024 - £33,699 per annum (pay award pending).
- Generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service).
- Membership of the contributory career average Local Government Pension Scheme.
- Flexible working arrangements, including hybrid working (home and office) where applicable.
Schedule
Temporary position until approximately 31st March 2027.
For an informal discussion about the role, contact Rachael Barnes via email at Rachael.Barnes@Durham.Gov.Uk.
Interviews will be held week commencing 17th August.