Support Worker

Position Summary

Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and community partners to ensure families receive necessary services and meet case plan goals.

Key Responsibilities

• Provide daily direct and indirect support to families in home, school, and community settings
• Collaborate with case managers and therapists to implement case plans
• Offer emotional support, coaching, crisis intervention, and parenting guidance
• Afford assistance with accessing services like SNAP, Medicaid, SSI, and employment support
• Maintain accurate and timely documentation and prepare records for audits
• Identify and address barriers to family engagement and service success
• Transport clients as required and attend court proceedings when applicable
• Support ongoing communication between families and service providers
• Promote teamwork, cultural sensitivity, and agency values

Qualifications

• A high school diploma or GED is required
• A valid driver's license and ability to transport clients are required

What We Offer

• Competitive pay and flexible schedule
• Health, dental, vision, and life insurance
• 401(k) match and paid time off (20–25 days)
• 12 paid holidays and longevity bonus
• Employee Assistance and Referral Programs

TFI is an Equal Opportunity Employer.

To apply, please visit www.tfifamily.org/employment

Predictive Index assessments assist hiring managers determine if a candidate may be a good match for the position.

Please Complete a Predictive Index assessment at the following link:

https://assessment.predictiveindex.com/692W/8c820dcd-a8cb-4fd1-80b5-38357b78771f?type=candidateba

The PI assessment takes 5-7 minutes to complete. There are no right or wrong answers.