Support Staff

About the role

We are seeking a dependable, organized Administrative Support Assistant to provide general office support in a fast-paced environment.

Responsibilities

• Answering and directing telephone calls with professionalism and excellent customer service.
• Scanning, organizing, and maintaining electronic and paper files.
• Running office errands, including trips to the post office.
• Metering and preparing outgoing mail.
• Assisting with the processing and assembly of tax returns.
• Maintaining the office coffee station and ensuring it is clean and stocked.
• Performing general office housekeeping and maintaining an organized workspace.
• Filing documents accurately and efficiently.
• Preparing and mailing invoices.
• Processing rewards and credit card/standard payments.
• Preparing and mailing certified mail with return receipts.
• Providing additional administrative support as needed.

Requirements

• Strong customer service and telephone communication skills.
• Proficiency with scanning, filing, and general office equipment.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Dependable, professional, and able to work independently.
• Valid driver’s license and reliable transportation for local office errands preferred.