Support Specialist III, Peds/PICU

About the role

We are recruiting for a mission-driven Support Specialist III, Peds/PICU to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Responsibilities

• Communicates information appropriately so that others are informed as necessary.
• Responds to emails and voicemails.
• Films and maintains records, correspondence and other paperwork.
• Maintains needed office supplies for self, department and assigned department members.
• Delivers phone messages accurately and promptly.
• Acts as the point of contact for receiving information and calls from external and internal customers/service providers to maintain equipment/supplies, maintenance, ect. And notifies the appropriate personnel.
• Receives and screens visitor and staff telephone calls.
• Refers patients or staff callers to the appropriate personnel.
• Arrange meetings, interviews and conferences. Schedules appointments, reserves conference rooms, and makes audio-visual equipment arrangements as needed.
• Maintains department employee files and ensures they are up-to-date and contain all appropriate documents per HR policy.
• Collections and enters data in spreadsheets and databases for monthly reports.
• Attends training courses provided by the organization as necessary.

Requirements

Education: No High School Diploma and/or No GED.

Licenses: CNA license preferred.

Work Experience: 4-6 years clerical or administrative experience required.

Qualifications

Required Knowledge, Skills and Abilities:

• Ability to organize work day in order to manage multiple, simultaneous projects.
• Demonstrates a willingness to learn new techniques, methods and participate in a new program and other system changes.
• Knowledge of inventory practices with the ability to maintain adequate levels of supplies.
• Excellent verbal and written communication skills as well as good interpersonal human relation skills.
• Able to troubleshoot malfunctioning equipment and notify appropriate repair contact.
• Intermediate knowledge of databases sufficient to be able to research, analyze and report.
• Skill in filling out forms and completing paperwork relative to the work assignment.
• Ability to create, store, edit, format, print, and revise tables, reports, forms, labels, and other printed material using the available software.
• Recognizes, initiates and leads improvement efforts through initiative, judgment, tact, and discretion.
• Proficient in Microsoft Office Suite.

Shift

Varies (United States of America)

Work Type

Regular (0.9 FTE)

Pay

$24.27 - $33.98 / hr

Benefits

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Comprehensive medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer