Support Specialist

About the role

The Support Specialist role plays a crucial part in ensuring the quality and accuracy of scientific data, supporting the company's mission to empower people worldwide to live healthier at every stage of life.

Responsibilities

• Perform quality checks of scientific data.
• Generate data tables for inclusion in scientific reports.
• Review data summaries for accuracy and format.
• Verify entry into computerized systems for accuracy of entry.
• Generate and review ancillary information such as chromatography for inclusion in scientific reports.
• Work with electronic publishing software to assist in the submission of scientific documents to regulatory agencies.
• Aid in meeting reporting goals through open communication with project managers.
• Support for computerized laboratory systems used in bioanalytical testing.
• Assist in the creation of training materials and training activities to enhance the level of user understanding and system usage.
• Perform user acceptance testing and/or qualification testing on laboratory systems.

Requirements

• Minimum of a Bachelor's degree (or equivalent) and 0-2 years of experience.
• Good communication, research, and writing skills.
• Accuracy and detail orientation.
• A basic understanding of general networking and computing architecture, application lifecycle management.
• Advanced computer skills with knowledge of Microsoft Office Suite, Visual Basic, or similar programming language and instrumentation specialty software.
• Knowledge of pharmaceutical industry practice and regulations including GMPs, GAMP 5, 21 CFR Part 11, Annex 11, and MHRA/FDA Data Integrity (plus).
• Ability to educate/communicate issues and techniques to individuals of various backgrounds and levels of understanding.
• Ability to work effectively with internal and external team members.
• Problem-solving skills.
• Ability to read and interpret general business documents.
• Ability to write routine reports and general business correspondence.
• Ability to work with peers and communicate basic concepts.
• Ability to perform computations such as percentages, ratios, and rates.
• Ability to solve problems with complex variables through non-standardized solutions that require independent judgment and analysis.
• Proficiency in speaking, comprehending, reading and writing English.

Qualifications

• Typically sitting at a desk or table.
• Intermittently sitting, standing, walking, or stooping.
• May be required to stand; walk; stoop; bend; kneel; and climb steps.
• May require use of hands and use of arms.
• Medium lifting requirements.
• Normal office and laboratory situation.

Skills

• Basic understanding of general networking and computing architecture, application lifecycle management.
• Advanced computer skills with knowledge of Microsoft Office Suite, Visual Basic, or similar programming language and instrumentation specialty software.
• Knowledge of pharmaceutical industry practice and regulations including GMPs, GAMP 5, 21 CFR Part 11, Annex 11, and MHRA/FDA Data Integrity.

Benefits

Viatris offers competitive salaries, benefits, and an inclusive environment where you can use your experiences, perspectives, and skills to help make an impact on the lives of others.

Pay

Competitive salaries are offered based on experience and qualifications.

Schedule

Normal office hours are typically followed, with occasional evening or weekend work as needed.

Benefits

At Viatris, we offer a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Company Culture

Viatris is committed to fostering an inclusive environment where diversity is celebrated and everyone feels valued. We strive to create a workplace where all employees can thrive and contribute to our mission.

Equal Opportunity Employer

Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.