Support Specialist

About the role

We are looking for a reliable Remote Support Specialist based in the United States to support our remote team. This is an entry-level opportunity. Advanced technical skills are not required. We are primarily looking for someone who is a fluent English speaker, owns a laptop or desktop computer, and is comfortable using basic computer applications and online tools.

Requirements

• Must live in the United States.
• Must own a laptop or desktop computer with a stable internet connection.
• Fluent English communication skills (written and spoken).
• Basic computer skills and familiarity with online tools.
• Comfortable working remotely.

Responsibilities

• Communicate with team members through email, chat, and video meetings.
• Follow instructions and complete assigned tasks on time.
• Learn and use new tools and platforms as needed.
• Provide updates on assigned work.

Preferred Qualifications

• Previous remote work experience is a plus.
• Basic knowledge of software development or technology is a plus but not required.
• Strong attention to detail and willingness to learn.

Skills

• Remote Troubleshooting
• Technical Support
• Network Configuration
• Customer Relationship Management
• Remote Desktop Applications
• Ticketing Systems
• Problem Resolution