SUPPORT SERVICES WORKER

Responsibilities

• Maintain facility cleanliness and safety.
• Track client movement in and out of the facility.
• Support clerical and data entry tasks.
• Maintain appropriate professional boundaries and uphold client confidentiality.
• Participate in staff meetings and required training sessions.
• Actively participate in medication management.
• Conduct monitoring and vitals checks.
• Answer phone calls and client questions.
• Inventory belongings for intakes.
• Initiate calendar appointments for clients.
• Transport clients, medication, and other destinations.

Requirements

• High school diploma or equivalent.
• One year of experience in data entry and general clerical work.
• Experience with mental health and/or co-occurring disorders preferred.
• Familiarity with AA/NA Twelve-Step programs preferred.
• Certification as an Alcohol and Drug Counselor or enrollment in an approved training program (CAARR or equivalent) preferred.
• Intermediate computer proficiency, including data entry and typing skills (minimum 45 WPM).
• Strong verbal and written communication skills.
• Ability to multitask, work independently, and as part of a team.
• Compassionate, professional, and supportive approach with clients.
• Willingness to learn and grow in the role.
• First Aid/CPR certification preferred.
• Valid California driver’s license.
• Flexible schedule required, including availability for weekends, evenings, or holidays as needed.

Qualifications

• Must be able to perform intermittent physical activities including stretching, bending, kneeling, squatting, reaching, pushing, pulling, grasping, and lifting up to 40 lbs.
• Must be able to complete and pass a TB test in compliance with Department of Alcohol and Drug Programs requirements.

Benefits

• Medical, dental, vision, and life and long-term disability insurance.
• Employee Assistance Program.
• Flexible spending accounts for health, dependent, and transit costs.
• Retail savings plan with company match.
• Eligibility for loan forgiveness.
• Continuing education credits available through our learning management system.
• Paid meal breaks and generous paid time off.