Support Services Team Lead- Full Time- 3rd Shift

About the role

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. The company leverages advanced technologies, intelligent digital solutions, and data‑driven innovation across its operations. The Support Services Team Leader in Houston, TX will help shape the future of healthcare by supervising daily operations, leading a team, and ensuring high‑quality laboratory specimen processing.

Schedule

3rd Shift, Tuesday – Saturday, 2:30 am – 11:00 am, with rotating holidays/weekends and overtime as needed.

Responsibilities

• Assist in the supervision of day‑to‑day operations.
• Help lead the team in daily processes and procedures.
• Assist with preparation of laboratory specimens for analysis and testing.
• Oversee routing of specimens to their respective preparation areas.
• Encourage process improvements and best practices.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Resolve production errors as requested by management.
• Research and resolve production errors while escalating when necessary.
• Engage in continuous process and service‑level improvements.
• Enforce and manage policies and procedures.
• Perform administrative duties as needed.

Minimum Qualifications

• High School Diploma or GED equivalent.
• 3 years of experience.

Preferred Qualifications

• Current or prior Labcorp experience.
• Associate’s degree.
• 4 years or more of experience in a medical/clinical laboratory.
• 4 years supervisory or leadership experience.

Additional Job Standards

• Familiarity with laboratory operations, policies, and procedures.
• Strong computer skills and working knowledge of Microsoft Office.
• Excellent written and verbal communication skills.
• High level of attention to detail with strong organizational and prioritization skills.
• Strong critical‑thinking skills with the ability to make decisions in a fast‑paced environment.
• Ability to handle the physical requirements of the position.
• Ability to pass a standardized color‑blindness test.

Benefits

• Medical, Dental, Vision, Life, STD/LTD insurance.
• 401(k) plan.
• Paid Time Off (PTO) or Flexible Time Off (FTO) for employees scheduled 20 + hours/week.
• Tuition reimbursement.
• Employee Stock Purchase Plan.
• Eligibility for 401(k) only for employees scheduled less than 20 hours/week, casual, intern, and temporary staff.
• Employees on a 7 on/7 off schedule receive all benefits except PTO/FTO.