Support Services Specialist - Brain Injury Services

About the role

This position provides administrative support and assistance to the residents, staff, and visitors of the Bacon Campus/Life Adjustment Program. You will coordinate resources such as transportation, office supplies, program supplies, and resident supplies with accuracy and efficiency.

Responsibilities

• Build the LAP transportation schedule in accordance with the transportation policy and process.
• Greet and direct phone/walk-in traffic at the front desk for the Bacon Campus, including visitors to LAP, vendors, meeting attendees, clients, and others in a professional, helpful, and courteous manner.
• Provide concierge services (client cigarettes, ride requests, money requests, etc.) to residents.
• Maintain resident documentation on-site and electronically in the electronic medical records system (EMR).
• Generate purchasing documents for program purchasing weekly and as needed.
• Order office and program supplies in-store or online to maintain adequate inventory.
• Responsible for daily entry of work orders into the maintenance system and clarify requests as needed.
• Provide administrative support to the Bacon Campus for copy projects, maintenance work orders, mail, paychecks, etc.
• Maintain program information sources.

Requirements

• High school diploma or equivalent preferred, plus one year of related experience, or two years of work experience.
• Must be at least 21 years of age.
• Valid Colorado Driver’s License (required).
• CPR Certificate/First Aid Certificate (preferred).
• De-Escalation Training (preferred).
• Hilltop Driver Training (preferred).

Background Checks & Health Requirements

The following background checks and health clearances are required:

• Hilltop Criminal Background Check (rerun every 5 years).
• CBI Records Check.
• DORA Check.
• Sex Offender Registry.
• Driving Record.
• Colorado Adult Protective Services Background Check (CAPS).
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List.
• Tuberculosis (Tb) Skin Test.
• Influenza Vaccination.
• Any other required vaccination.

Pay

The starting wage range for this role is $18.35 to $19.27 per hour.

Schedule

Full-time, Sunday 8:00 AM–4:30 PM, Monday–Thursday 8:30 AM–5:00 PM.

Benefits

• Competitive pay and benefits (see Hilltop Community Resources Benefits Guide).
• Part-time and full-time schedules that can fit your needs.
• Professional and personal development opportunities for all employees.
• A supportive and inclusive work environment.
• Meaningful work that makes a positive impact in the community and lives of others.