Support Services Specialist

About Us

Hilltop Community Resources is a multi-faceted non-profit organization serving the community in beautiful Western Colorado. For 75 years, we’ve provided resources and support for people of all ages, stages, and walks of life. Our approach is rooted in our values of Relationship, Integrity, Courage, Inclusivity, Growth, and Fun. We prioritize a healthy and happy workplace culture where everyone belongs.

About the Role

This position provides administrative support and assistance to the residents, staff, and visitors of the Bacon Campus/Life Adjustment Program. You’ll coordinate resources such as transportation, office supplies, program supplies, and resident supplies with accuracy and efficiency.

Responsibilities

• Build the LAP transportation schedule in accordance with the transportation policy and process.
• Greet and direct phone/walk-in traffic at the front desk for the Bacon Campus, including visitors, vendors, meeting attendees, clients, and others in a professional, helpful, and courteous manner.
• Provide concierge services (client cigarettes, ride requests, money requests, etc.) to residents.
• Maintain resident documentation on-site and electronically in the electronic medical records system (EMR).
• Generate purchasing documents for program purchasing weekly and as needed.
• Order office and program supplies in-store or online to maintain adequate inventory.
• Responsible for daily entry of work orders into the maintenance system and clarify requests as needed.
• Provide administrative support to the Bacon Campus for copy projects, maintenance work orders, mail, paychecks, etc.
• Maintain program information sources.

Requirements

• High school diploma or equivalent preferred, plus one year of related experience, or two years of general work experience.
• Must be at least 21 years of age.
• Valid Colorado Driver’s License (required).
• CPR Certificate/First Aid Certificate (preferred).
• De-Escalation Training (preferred).
• Hilltop Driver Training (preferred).

Clearances & Health Requirements

The following background checks and health clearances are required:

• Hilltop Criminal Background Check (rerun every 5 years).
• CBI Records Check.
• DORA Check.
• Sex Offender Registry.
• Driving Record.
• Colorado Adult Protective Services Background Check (CAPS).
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List.
• Tuberculosis (Tb) Skin Test.
• Influenza Vaccination.
• Any other required vaccination.

Pay

The starting wage range for this role is $18.35 to $19.27 per hour.

Schedule

Full-time, Sunday 8:00 AM–4:30 PM, Monday–Thursday 8:30 AM–5:00 PM.

Benefits

• Competitive pay and benefits package (see Hilltop Community Resources Benefits Guide).
• Part-time and full-time schedules that fit your needs.
• Professional and personal development opportunities for all employees.
• A supportive and inclusive work environment.
• Meaningful work that makes a positive impact in the community and lives of others.