Support Services Program Manager

Essential Duties And Responsibilities

• Develops & manages research projects and operational assessments for the Field Operations, Water Treatment, and Environmental Programs Departments
• Manages initiatives and special projects
• Develops policies, procedures, and performance standards for operations & services
• Analyzes metrics and assesses the effectiveness of developing programs
• Recommends new or revised programs, policies, and procedures
• Plans and facilitates executive-level meetings, establishing agendas, guiding discussion toward decisions, and ensuring monitors follow-through on action items
• Prepares presentations, memos, & reports
• Prepares annual budgets and budget forecasting
• Develops and implements complex projects and programs
• Manages obtaining and / or continuing reaccreditation with the AWWA and APWA
• Liaises with staff, committees, boards, etc. and represents the department at events and activities
• Manages support staff, fostering a team environment among Utilities departments
• Acts as interim Compliance Coordinator, Fleet Coordinator, Communications Coordinator, and Strategic Programs Coordinator if positions are vacant

Minimum Qualifications

• Combination of education and experience equivalent to a Bachelor’s Degree in Environmental Science, Business Administration, or a related field
• Four (4) years of experience in public works, program compliance, initiatives or related field
• Two (2) years of supervisory experience

Certifications and Licenses

• Valid driver's license
• TCEQ D Water & Wastewater licenses or ability to obtain within one (1) year of employment