Support Services Manager

About the role

Erie Neighborhood House, a progressive social service agency serving the Chicago metropolitan area and dedicated to promoting a just and inclusive society, is seeking a Support Services Manager in the Early Childhood Education Department.

Position Responsibilities

• Follow specific and timely course of action to address any disabilities evaluation or mental health referrals needed based on screening results or other information.
• Communicate the importance of early intervention and disabilities and mental health services to teachers and families.
• Maintain accurate and thorough records of children who have been referred for a disabilities evaluation to Chicago public schools/early intervention.
• Ensures teachers and families are fully involved in the referral, evaluation, IFSP or IEP development, service delivery, and transition process of children with suspected or identified disabilities.
• Attends EI and CPS evaluations and IFSP/IEP meetings, as needed.
• Responsible for the coordination of disability services for children in the early childhood education department, managing IFSP/IEP data and act as a liaison with the Chicago Public School special education services and Early Intervention with Child and Family Connections.
• Supports the school age program in the coordinator of disability services for children and youth.
• Provides support to parents and families in their role as the primary advocate for their child.
• Responsible for providing guidance and support to the administrative staff, intake team, teachers, and families during the enrollment of children with or suspected disabilities.
• Includes having pre-attendance meetings with teachers, staff, and families and identifying the appropriate ADA accommodations and modifications required.
• Responsible for working collaboratively with staff, families, teachers, advisors, Early Intervention (EI), and Chicago Public Schools (CPS), DCFS and DFSS to address the needs of children with developmental and social/emotional concerns.
• Supervises the disability para-professionals.
• Develops and maintains positive relationships with diverse learners and their families address family’s linguistic needs, including translation and interpretation services demonstrate sensitivity and respect for families' cultural values and practices.
• Affirmative Action Statement: Erie Neighborhood House is an Equal Opportunity Employer dedicated to creating a workforce that promotes and supports diversity and inclusion. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact us at hr@eriehouse.org.

  Qualifications

  • Completion of a four-year college degree from an accredited college or university; preferably in Special Education, Early Childhood Education, or Child Development.
  • Bilingual English/Spanish required.
  • Experience working with children with disabilities and their families.
  • Demonstrate the following qualities: self-motivated, self-directed, follows directions, makes good judgments, is creative, reliable, and dependable.
  • Exhibits sincere interest in working with children and is knowledgeable regarding children's development and growth.
  • Documentation of U.S. Citizenship or eligibility to work in the U.S.
  • Able to respond immediately to any emergency situation.
  • Upon offer of employment, must complete all forms related to hiring including Erie's application, employment status and 3 letters of recommendation.
  • In addition, must complete all DCFS forms, including a Criminal Background Check, Fingerprinting and a Child Abuse and Neglect Background Check.
  • Team Member Benefits: Compensation of $50,000 - $55,000 based on experience. Work / life integration: Generous paid time off (examples below for full-time employment) 12 accrued sick days per year. 3 personal days. Paid birthday off. 8 paid holidays, including Juneteenth. In addition to above paid holidays, paid week off between Christmas Eve and New Year’s Day. Vacation: Year 1 = 8 days Year 2 = 13 days Year 3 + = 20 days Access to alternative and flexible work schedules and personal leave, where possible. Two-weeks fully paid Parental Leave, for eligible employees. Time off for school conferences and activities as well as bereavement leave. Professional Development: Employer-sponsored learning and development programs. Paid day off annually for personal professional development. Tuition Assistance & Debt Relief Program, as budget allows. Wellness support: Employer-sponsored health, dental, and vision insurance. Employer-paid life insurance. Voluntary life and AD&D and shot and long-term disability. Flexible Spending Accounts for medical, vision and dependent care. 403b with employer match. Employee Assistance Program.
  • Management/Exempt: Erie Neighborhood House is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination.

    Pay

    $50,000 - $55,000 based on experience.

    Schedule

    Not specified.