SUPPORT SERVICES COORDINATOR - FT (53533)

Primary Job Functions

• Process all foster care/adoption applications for assigned Hub(s) and obtain assignments from Supervisors; data entry information into ECHO and/or Binti
• Perform Criminal Records checks for all new applications and upload into Binti database; confirm information provided to obtain Adam Walsh Child Abuse/Neglect checks and Out of State CRCs; follow-up to make sure these documents are obtained; data entry/scan/upload information into Binti
• Assignment of Specialist letters to applicants; update information in database system(s)
• Manage family client records for Foster Care to Permanency including new case set up and follow-up on missing items
• Process and file all case documentation for services provided to clients
• Submit family referrals matched with specific children and recording in ECHO and/or Binti
• Submit RILs and fingerprints to State office for approval and subsequent coordination/follow-up; data entry/scan/upload to Binti
• Prepare foster care service contracts for children in care and follow-up with DSS for those contracts not received; scan/upload to Binti
• Process foster care licensing packets and adoptive pre-placement assessment packets and verification of required documentation; data entry into ECHO and/or Binti
• Submit approval letters to families upon receipt of licensure from State
• Prepare monthly expiration reports for foster care and adoption
• Compile client records according to the procedures required to comply with guidelines for accreditation, licensure, local area mental health entities, or other appropriate funding sources
• Afford assistance to clients and other visitors in the office area

Qualifications

• Some college experience required; four-year college degree preferred
• A minimum of two years’ office coordination experience is preferred
• Skills and Proficiency in: Strong organizational skills, resources development and budget development experience a plus; Strong working knowledge of human service systems for youth, young adults, and families and an ability to bring together and collaborate with diverse community partners; Excellent oral and written communication skills with proven effective organizational and time management skills; Intermediate computer skills (Microsoft Applications as well as electronic data systems, time sheets, expense reports, use of virtual platforms for meetings)
• Ability to: Ability to work independently from a home office and maintain adherence to deadlines; Must be physically able to use standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines; Must be physically able to transport clients in own vehicle, conduct on-site visits, and able to lift/move up to 25 pounds while supporting needs of the clients; Frequent travel required; Availability for occasional evening and weekend hours; Maintain a valid North Carolina driver’s license, adequate auto insurance, and have access to an operating vehicle to attend to CHS business