Support Services Coordinator

About the role

Damar is a not-for-profit organization providing behavioral health and I/DD services since 1967. The Support Services Coordinator will assist families in selecting independent contractors, monitor contractor hours, review invoices, evaluate services, and manage client finances.

Responsibilities

• Assist families in selecting independent contractors to provide services as defined by the NOA
• Monitor independent contractor hours to ensure they align with family needs and do not exceed the NOA
• Review contractor invoices and process payments
• Evaluate contracted services to ensure compliance with contract terms and regulations
• Notify relevant management and regulatory agencies of incidents within required timeframes
• Ensure ISP/BSPs of assigned clients are implemented
• Monitor client finances and ensure expenses are paid in a timely manner, if required
• Conduct bi-weekly assessments to ensure client and family satisfaction
• Audit client files on a monthly basis or more frequently as needed
• Ensure a safe, healthy, and clean living environment for clients
• Effectively respond and manage crisis situations, using verbal intervention or physical management techniques as necessary

Requirements

• High School Diploma/GED with 4 years of full-time experience in neuropsychiatric or behavioral challenges and/or I/DD
• Associate’s degree with 2 years of full-time experience in neuropsychiatric or behavioral challenges and/or I/DD
• Bachelor’s degree (preferred)
• Valid Indiana driver’s license and driving record meeting Damar’s insurance carrier requirements
• Clear of felony convictions, substantiated charges of neglect, and other disqualifying criminal convictions
• Favorably meet and maintain Damar’s background screening

Qualifications

• At least 18 to work in Community Living and Support Services program, at least 21 to work in Children's Residential program

Skills

• Verbal intervention and physical management techniques

Benefits

• Damar Advantage discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• 401(k) Plan
• Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance
• Paid Holidays
• Paid Time Off (PTO)

Pay

Details TBD

Schedule

Details TBD