Support Service Staff - Part-Time/On-Call

About the role

This part‑time/on‑call position provides supplemental staffing for the West Seattle and Federal Way Permanent Supportive Housing sites of the Urban League of Metropolitan Seattle (ULMS). The role may also support Severe Weather Shelters throughout King County when activated. Applicants must be able to work full shifts and be regularly available for a minimum of three shifts per month.

Responsibilities

• Maintain a clean, safe, and organized living environment for residents.
• Assist residents in accessing support services and community resources.
• Facilitate community integration and life‑skill training.
• Coordinate transportation and other needed services for residents.

Requirements

• At least 1 year of experience in homeless outreach or homeless services.
• High school diploma or GED required.
• Ability to read and write in standard English.
• Excellent oral and written communication skills.
• Ability to prepare communications such as memos, emails, reports, and other correspondence.
• Intermediate proficiency with Microsoft Office (Word, Excel, Outlook).
• Demonstrated cultural competency and sensitivity to the needs of adults with multiple challenges.
• Ability to work independently with limited supervision.
• Ability to maintain privacy and confidentiality.
• Non‑profit experience strongly preferred.

Schedule

• Day Shift: 7:00 AM – 3:00 PM
• Swing Shift: 3:00 PM – 11:00 PM
• Overnight/Graveyard Shift: 11:00 PM – 7:00 AM

Benefits

• PTO accrued at 0.07361 hours per hour worked.
• Employee Assistance Program – $57.60 per year.
• LinkedIn Learning account.
• Professional Development Funds – up to $1,500 per year for approved activities.
• Washington State Paid Family & Medical Leave – 0.8% of salary, 100% employer‑paid.
• Workers Compensation Coverage – $436.80 to $3,993.60 per year (depending on class code).
• Employer‑paid taxes – 9.8% of salary.