Support Coordinator

About the role

Make a Difference Every Day! Are you passionate about human services, leadership, and helping individuals with developmental disabilities live their best lives? Join our team as a Support Coordinator and lead a dedicated group of Direct Support Professionals (DSPs) who provide essential care and support. This is more than a job—it’s an opportunity to create lasting impact in your community. Please note: Support Coordinators are required to maintain 24-hour on call status and must be available outside of standard business hours—including evenings, weekends, and holidays—to respond to urgent needs, critical incidents, and time-sensitive situations involving clients, caregivers, or service delivery. This responsibility is vital to maintaining consistent, high-quality support and ensuring immediate response when issues arise. To effectively meet these expectations and ensure timely response, candidates must reside within 45 minutes of the assigned local office.

Responsibilities

• Lead and Inspire: Interview, hire, train, and supervise a team of 5+ DSPs, ensuring compliance with DDS standards and fostering a positive work environment.
• Champion Growth: Oversee individualized programs, monitor progress, and complete monthly reviews to help individuals achieve their goals.
• Be the Connector: Act as a liaison between individuals, families, case managers, and healthcare providers—keeping communication strong and collaborative.
• Ensure Quality & Compliance: Conduct on-site monitoring visits, maintain accurate documentation, and adhere to DDS and agency policies.
• Support Health & Wellness: Serve as Health Care Coordinator (or back-up), managing routine and special medical needs per DDS guidelines.
• Manage Benefits & Finances: Ensure ongoing eligibility for benefits, report wages, and monitor bill payments.
• Step In When Needed: Provide hands-on support, including transportation to work, medical appointments, and community activities.
• Promote Community Engagement: Assist individuals in finding volunteer and vocational opportunities to prepare for competitive employment.
• Stay Ready: Provide on-call emergency support for individuals and staff.

Requirements

• Experience in human services, social work, or related field
• Strong leadership and organizational skills
• Ability to multitask and maintain compliance with state and agency regulations
• Excellent communication and problem-solving abilities
• Passion for helping others live their best lives
• Previous experience as a Direct Support Professional Supervisor (DSPS) at Central State Community Services of Oklahoma is preferred

Benefits

• Impact: Every day, you’ll make a real difference in someone’s life.
• Growth: Opportunities for professional development and advancement.
• Team Culture: Supportive environment where your leadership matters.