Support Cashier - Soma
Soma · Alpharetta, GA · 12 mo ago
Customer ServicePart-time
Functional Responsibilities
- Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment for the sales floor.
- Reorganizes merchandise as needed to maximize stock space.
- Ensures new products are properly merchandised and represented in a timely manner.
- Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable.
- Accurately and timely completes store-to-store transfers and Locate requests.
- Ensures the visual packet materials, props, and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
- Participates in pricing changes and markdowns.
- Alerts store management to cash supply needs.
- Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.
- Assists with boutique cleanliness and organization.
- Models and supports the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
- Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices, and other applicable operations.
- Reinforces buying decisions at the checkout and achieves add-on goals including gift card sales.
- Signs up clients for reward programs.
Qualifications
- High school diploma or equivalent.
- Previous stock or cashier experience preferred.
- Must be 18 years of age or older.
- Excellent communication skills.
- Excellent customer service skills.
- Able to learn or adapt to technology provided by the company.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Must be able to work the majority of the shift standing.
- Able to work quickly and within strict timelines.
- Ability to demonstrate teamwork.
- Exposure to visual merchandising and product placement techniques desired.
- Communicate with customers, Associates, and Management; wear / communicate with headset.
- Regular attendance is essential to this position to ensure adequate coverage to meet company objectives.
- Ability to work a flexible work schedule, including nights, weekends, and holidays is required.