Support Associate - White House Black Market

Functional Responsibilities

• Operational Excellence: Processes merchandise, ensures items are properly stored, ticketed, and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Maintains new products by merchandising and representing them in a timely manner.
• Enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable.
• Completes store-to-store transfers and Locate requests accurately and timely.
• Processes visual packet materials, props, and signage in a timely manner, stores stockroom hardware, hangers, sign holders, etc.
• Assists with pricing changes and markdowns.
• Supports visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.

Customer Experience

• Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni-channel experience.
• Promotes an inclusive, collaborative approach to problem solving.
• Solicits personal developmental opportunities.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Ability to work the majority of the shift standing.
• Able to work quickly and within strict timelines.
• Able to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.
• Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements

• Constant Walking/Standing: 67-100% of 8-hour shift.
• Occasional Lifting: up to 50 lbs. - 1-33% of 8-hour shift.
• Frequent Climbing: 34%-66% of 8-hour shift.

Benefits

The wage range for this position is $16.90 - $21.10. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.