Support Associate (White House Black Market)

Functional Responsibilities

• Operational Excellence: Processes merchandise, ensures items are properly stored, ticketed, and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Supports New Product Launches: Ensures new products are properly merchandised and represented in a timely manner.
• Document Management: Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable.
• Inventory Management: Accurately and timely completes store-to-store transfers and Locate requests.
• Stockroom Organization: Ensures the visual packet materials, props, and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Pricing and Markdowns: Participates in pricing changes and markdowns.
• Visual Merchandising: Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.

Customer Experience

• Supports MAPS Principles: Operates according to Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni-channel experience.
• Teamwork and Development: Promotes an inclusive, collaborative approach to problem-solving. Seeks personal developmental opportunities and readily solicits feedback.

Qualifications

• High School Diploma or Equivalent
• Previous Stock or Cashier Experience Preferred
• Must be 18 Years of Age or Older
• Excellent Communication and Customer Service Skills
• Strong Organizational Skills and Ability to Multi-Task
• Able to Learn or Adapt to Company Technology
• Able to Work Quickly and Within Strict Timelines
• Able to Demonstrate Teamwork
• Exposure to Visual Merchandising and Product Placement Techniques Desired

Physical Requirements

• Constant Walking/Standing: 67-100% of 8-hour shift
• Occasional Lifting: Up to 50 lbs. (1-33% of 8-hour shift)
• Frequent Climbing: 34%-66% of 8-hour shift

Chico’s FAS, Inc. is an Equal Opportunity Employer

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.