Support Associate - White House Black Market

Functional Responsibilities

• Operational Excellence: Processes merchandise, ensures items are properly stored, ticketed, and easily located for replenishment for the sales floor; reorganizes merchandise as needed to maximize stock space.
• Mergers and Representations: Ensures new products are properly merchandised and represented in a timely manner.
• Document Management: Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable.
• Inventory Management: Completes store-to-store transfers and Locate requests accurately and timely.
• Visual Merchandising: Ensures the visual packet materials, props, and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Pricing and Markdowns: Accurately completes pricing changes and markdowns.
• Cash Supply: Alerts store management to cash supply needs.
• Customer Experience: Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.
• Boutique Organization: Assists with boutique cleanliness and organization.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Ability to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Able to seek personal developmental opportunities and readily solicit feedback.