Support Associate - Weather Response Shelter
Aspire Indiana Health · Greater Indianapolis · 7 mo ago
OTHRFull-time
Key Duties
- Maintaining accurate and confidential client records and data
- Responding promptly to client and staff requests via telephone and/or email
- Managing inventory of shelter supplies and donations
- Assisting with meal preparation and distribution following food safety protocols
- Conducting intake interviews, orient new residents to the facility and assign living space
Education And Experience
- A High School Diploma or equivalent required
- One (1) year of customer service experience required
Other Requirements
- Deep personal commitment to the Mission, Vision, and Values of Aspire Indiana Health
- Strong customer service and interpersonal communication skills and the ability to communicate effectively required
- Must be willing to work hours outside the normal 8:00 am - 5:00 pm, Monday - Friday, 40 hour work week
- Must be able to respond appropriately and effectively in crisis situations by using good judgement and following Aspire protocols
- Must be detail oriented, have excellent organizational skills and be flexible
- Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines
- Must possess/maintain a valid driver's license, current automobile insurance and a driving record that meets the guidelines and requirements of the organization
- Must have reliable transportation to attend trainings and/or meetings
Benefits
- Group Medical (PPO and HSA Plans)
- Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics
- Health Savings Account
- Group Dental and Vision Plans
- Prescription coverage, including low copays on all covered medications through select pharmacy locations
- Employee Wellness Program
- Group Life, AD&D Insurance
- Long Term Disability
- Short Term Disability
- Paid-Time Off (PTO)
- Paid Holidays
- Paid Bereavement
- Retirement Plan with generous employer match - Up to 6% match
- Employee Referral Bonus Program
- Your Money Line Financial Wellness Program