Support Associate (Part Time)

About the role

Downsizing by Design (Powered by Bluestar Moving Services) is seeking part‑time, project‑based Support Associates to assist seniors and families with downsizing, packing, unpacking, organizing, and light moving during residential transitions. The position is based in Wheaton, IL, with travel to client homes within approximately 25 miles. Immediate start date.

Responsibilities

• Assist clients with sorting belongings into items to keep, donate, sell, gift, recycle, or discard.
• Carefully pack household goods, including fragile items, artwork, antiques, and valuables.
• Label and organize boxes for efficient moving and unpacking.
• Help unpack and organize clients' new homes.
• Assist with light furniture movement and household setup.
• Work closely with team members to complete projects safely and efficiently.
• Provide compassionate, respectful, and professional customer service.
• Maintain a clean, organized, and safe work environment.
• Handle clients' personal belongings with care and confidentiality.
• Represent Downsizing by Design professionally at all times.

Skills

• Compassionate and patient
• Dependable and punctual
• Physically active and enjoy hands‑on work
• Positive and team‑oriented
• Organized and detail‑oriented
• Professional and respectful
• Comfortable working in clients' homes
• Flexible with changing project needs
• Available for full‑day assignments Monday through Friday

Qualifications

• Flexible availability to accept part‑time assignments Monday through Friday, including full‑day projects of up to 8 hours.
• Ability to remain available for the full scheduled assignment.
• Valid driver's license and reliable transportation.
• Ability to travel throughout DuPage, Kane, Will, West Cook, North Cook, and Northwest Cook counties.
• Ability to lift up to 40 pounds and remain active throughout the workday.
• Comfortable bending, standing, climbing stairs, packing, and moving household items.
• Previous customer service experience preferred.
• Experience in moving, packing, organizing, retail, hospitality, senior care, home services, or warehouse work is a plus, but not required.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.

Benefits

• Part‑time, project‑based work.
• Weekday scheduling, Monday through Friday.
• Meaningful work helping seniors and families.
• Supportive and collaborative team environment.
• Variety, with different clients and projects.
• Active, hands‑on work.
• Opportunity to build relationships with appreciative clients.

Pay

$20.00 per hour

Schedule

This is a part‑time, project‑based position requiring flexible full‑day availability Monday through Friday. Projects are scheduled based on client needs and may be assigned with short notice. Assignments typically range from 2 to 8 hours. Candidates must be available for full‑day projects when scheduled. Hours and workdays vary based on project availability; employees are not necessarily scheduled all five days each week. Additional hours may be available as business needs increase.