Support Associate - Chico's

Functional Responsibilities

• Operational Excellence
• Merchandise handling
• Stock processing
• Stockroom organization
• Correctly enters all receiving documents into the computer system
• Reconciles merchandise invoices to items received as applicable
• Accurately and timely completes store-to-store transfers and Locate requests
• Ensures the visual packet materials, props and signage are received and processed in a timely manner
• Properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns
• Alerts store management to cash supply needs
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed
• Assists with boutique cleanliness and organization
• Customer Experience
• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards
• Offers a cohesive omni channel experience
• Teamwork and Growth
• Promotes an inclusive, collaborative approach to problem solving
• Sets personal developmental opportunities and readily solicits feedback

Qualifications

• High school diploma or equivalent
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Ability to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Communicate with customers, Associates, and Management; wear / communicate with headset
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
• Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Physical Requirements

• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

Benefits

This position may be found in multiple brands. Some duties may vary from brand to brand.