Support Associate - Chico's
Functional Responsibilities
- Drives for Results
- Maintains knowledge of current sales and promotions
- Maintains pricing and visual standards
- Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
- Customer Experience
- Models and promotes the Most Amazing Personal Service (MAPS) principles and standards
- Ensures prompt resolution of customer concerns
- Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations
- Reinforces buying decisions at the checkout and achieves add on goals including gift card sales
- Signs up clients for reward program
- Builds and maintains a solid customer following through clienteling and wardrobing
- Operational Excellence
- Supports replenishment activities that keep the store full and abundant
- Affords assistance with locate fulfillment
- Affords assistance with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed
- Affords assistance with boutique cleanliness and organization
- Teamwork and Growth
- Promotes an inclusive, collaborative approach to problem solving
- Solicits personal developmental opportunities
- High School diploma or equivalent
- Retail or sales experience preferred
- Must be 18 years of age or older
- Excellent communication skills
- Excellent customer service skills
- Able to learn or adapt to technology provided by the company
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to communicate with customers, Associates, and Management
- Able to work a flexible work schedule, including nights, weekends, and holidays
- Constant Walking/Standing- 67-100% of 8-hour shift
- Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
- Frequent Climbing- 34%-66% of 8-hour shift
Qualifications
Physical Requirements
Benefits
This position may be found in multiple brands. Some duties may vary from brand to brand.
Accommodation
To request accommodation during the application process, please contact your local Store Manager for assistance.
About the Role
We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
Schedule
Regular attendance is essential to this position to ensure adequate coverage to meet company objectives.
Pay
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open.