Support Advisor - Pacific Legacy Group - Remote / Salt Lake City, Utah
About the role
Pacific Legacy Group is an independent financial services practice of Thrivent Financial located in Salt Lake City, UT. We take a broad-based approach to helping our clients achieve multiple financial goals. Pacific Legacy Group helps our clients analyze their current situation, develop in-depth financial programs, and help them implement an integrated financial strategy. Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million clients. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the client activities we support, and the resources we provide to the Christian community and nonprofit organizations. Support Advisor This position is a fully remote position, preferred location of Salt Lake City to provide support to the existing client base of Pacific Legacy Group. This role provides technical support for the Lead Advisor and/or Service Advisor. The Support Advisor reports to and is employed/contracted by the Financial Advisor. Thrivent Investment Management Inc. is the sponsor for FINRA registration and Thrivent Financial for Lutherans is the sponsor for insurance licensure.
Responsibilities
- Enter client information into various systems
- Prepare and update financial plans and presentation material for client meetings
- Enter information into financial planning software and prepare draft financial plans
- Deepen and maintain existing client relationships through processing of client requests, resolving client questions, and making sure client information and documentation are up to date
- Research and respond to client inquiries
- Finalize, submit, and track all client account and application paperwork
- Gather and maintain customer suitability information
- Assists Financial Advisors in the preparation and follow up for client meetings
- Updates and maintains client information in several planning tools, including Salesforce, MoneyGuide Pro, Morningstar, and others
- Completes electronic and paper service forms and new business applications
- May fill out and sign Variable Life/Variable Annuity/Mutual Fund/Brokerage applications
- May accept and/or enter trade orders from clients, including unsolicited trade orders
- May sit second chair in meetings to take notes
- May handle all post meeting tasks
- Other responsibilities as assigned by the Lead Advisor
Qualifications
- Previous financial services experience desired
- Securities (7/66, or 7/63 & 65) and Life, Health, and Annuities registration required
- Demonstrated customer service orientation/experience, 3+ years preferred
- Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions.
- Ability to maintain integrity of sensitive/confidential information.
- Basic understanding of our products and services, and Thrivent Financial.
Skills
- Planning/Organizing
- Analytical Thinker
- Client Focus
- Communication
- Interpersonal Skills
- Teamwork and Collaboration
- Adaptability/Flexibility
Pay
Pay Range: $80,000 - $100,000 (based on experience and performance)
Schedule
40 hours per week