Support Accounts Specialist

Reporting to an Operations Support Manager, the Support Accounts Specialist maintains accounting systems in conformance with generally accepted accounting principles, completes bank deposits and transactions to meet deadlines, and provides accounting support for property management administration.

Responsibilities

• Ensures that any issues with resident ledgers or payments are promptly investigated and resolved.
• Initiates the start, stop, and all updates for residents paying by military allotment promptly.
• Ensures that security deposits and rent overpayments are refunded promptly.
• Completes NSF transactions and ledger adjustments as identified.
• Reviews all move-out files, move-out charges, and completes all deposit accounting once the property has moved the resident out in the property management system.
• Provides ongoing support for data accuracy regarding onsite property financials (resident charges, payments, postings, ledger corrections, etc.).
• Verifies all appropriate documentation has been uploaded to the property management system.
• Completes trial balance, basic general ledger reconciliation, and bi-weekly pre-close reporting.
• Completes daily bank deposits and payment postings from all revenue sources promptly.
• Interacts as needed with OSM, Community Director, Community Manager, Portfolio Operations Directors, and Directors of Operations (if applicable), and consults, advises, and exchanges information.
• Completes Month Begin transactions and activities for First-of-the-Month Billing, FKNC/MAC upload, MIMO, SAR, Promotions/Demotions, and Exceptions (errors & warnings) report.
• Completes Month-End transactions and activities for the end-of-month requirements.
• Completes annual BAH and lease charge updates promptly.
• Runs various accounting reports on a daily, weekly, monthly, and quarterly basis.
• Upholds all company policies, goals, and values.
• Regularly reviews resident discrepancy reports to ensure actionable items are corrected in partnership with the site team.

Requirements

• High School Diploma or GED (or equivalent) required.
• Bachelor's Degree in Business Administration, Property Management, Accounting, or other related discipline preferred.
• 1-3 years previous accounting or property bookkeeping experience (or other applicable skills) required.
• Previous experience with YARDI preferred.
• Previous military housing (all branches) or conventional housing experience preferred.
• Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong verbal and written communication skills.
• Ability to work effectively with employees at all levels of the organization, as well as with the military community and military command.
• Demonstrated ability to exercise good judgment and discretion in handling highly confidential information.
• Strong time management and organizational skills with attention to detail.
• Requires a reliable, self-motivated team player who pays close attention to detail and demonstrates strong communication and business literacy skills.
• Demonstrates discretion and ability to maintain a professional attitude and appearance.
• Effectively envisions, develops, and implements new strategies to address competitive, complex business issues.
• Takes initiative to identify and anticipate client needs and make recommendations for implementation.
• Knowledge and experience with military housing allotments.

Pay

The hiring range for this position is generally between $Min - $Mid, exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and experience.

Benefits

A comprehensive benefits package includes paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement plans, and rewards programs.