Supply Tech II-FT-Trinity Health Oakland

About the Role

Under minimal supervision, accurately receive, stage, store and distribute incoming shipments of supplies and equipment. Maintain, store, pull and distribute inventoried and department special order supplies for Cath Lab, OR, ASC and other specialty departments. May be assigned specifically to Receiving, Outside Delivery, Mail Room, or Specialty Depts. Prepare and arrange for outgoing shipments as required. Maintain order and cleanliness of dock, staging area, store room, and department specific supply areas.

Qualifications

• High school graduate or GED equivalent.
• Excellent customer service orientation skills necessary to deal effectively with various levels of hospital personnel, outside customers and community groups.
• Proficient in written and verbal English language.
• Knowledge and use of arithmetic including fractions and decimals.
• Demonstrated good analytical and reasoning skills to gather and interpret data, make decisions about supply and inventory levels on high dollar, critical medical equipment, and problem-solve issues to resolve customer concerns independently.
• Demonstrated knowledge of wireless hand held technology. Lawson experience preferred.
• Basic computer keyboarding skills including word processing and Excel spreadsheet experience.
• Ability to operate warehouse equipment including walk behind hi-lo, pallet jack, dock leveler, and similar tools.
• Ability to use proper body mechanics to lift 50 lbs. and push, pull, or move linen carts up to 500 lbs. utilizing appropriate personal protective equipment approximately 20-25% of the work time.

Experience

• 1 year of experience in any one or combination of the following: receiving, distribution, warehousing, shipping, logistics, material handling, inventory control or other comparable service line in a health care setting.
• Experience must include exposure to Cath Lab, OR, ASC supplies, receiving supplies, mailroom and/or outside delivery assignments.
• Experience with supply chain technology solutions (e.g., Wireless Handheld devices or other expandable wireless products) in a health care setting.
• 1 year as Supply Tech I at SJMO preferred.

Responsibilities

• Accurately receive incoming supply/equipment shipments by verifying purchase order numbers, quantities, and items to packing slip; note conditions of damage, shortages, and/or potential concealed damage on packing slip and purchase order. Notify buyer/requisitioner immediately of any damages.
• Work with specialty department staff to ensure correct supply levels for upcoming scheduled procedures.
• Perform count, pick orders, issue/distribute, deliver (and return excess) clean linen, supplies, and equipment.
• Stage incoming shipments, determine requestor/user destination, and move items to distribution points to assist in same-day delivery to appropriate departments, including all areas of SJMO.
• Prepare outgoing shipments, determining and utilizing the most appropriate and cost-effective means/carrier for shipping.
• Prepare packages for shipment and complete documentation of linen, supplies, and/or equipment for vendor returns or other outgoing items.
• Handle refrigerated, overnight, and other rush shipments appropriately and expeditiously.
• Enter daily supply/equipment receipts into Lawson.
• Continuously monitor supply levels and notify supervisor of any shortages.
• Organize and file completed receiving documents.
• Work with procurement, Contract Management Team, and/or requestor/end user staff to resolve discrepancies regarding supply/equipment receipts and/or shipments.
• Deliver/pick-up supplies, equipment, and linens to/from offsite components of SJMO as necessary.
• Use handheld devices to order/deliver necessary supplies for/to the ASC, OR, Cath Lab, and other departments as identified.
• Receive and sort interoffice mail and incoming US mail daily. Process outbound mail and UPS, assisting hospital personnel with preparation of all required forms.
• Utilize mail processing and computer equipment in performance of duties.
• Track monthly billing of mail services, charging related costs back to appropriate departments using MS Excel.
• Monitor and resolve damaged, expired, and excess inventory for assigned specialty departments in accordance with established departmental policy.
• Replenish items for ASC, OR, Cath Lab, and other specialty departments from storeroom overstock area.
• Complete inventory replenishment process for specialty departments utilizing manual or automated technology.
• Follow established inventory reorder levels.
• Perform data transfers of inventory information through utilization of handheld devices.
• Stay abreast of technological changes in supply chain systems as upgraded or installed.
• Participate in taking physical inventories and/or cycle counts to maintain accurate inventory control.
• Perform other duties as assigned, including any function of Supply Tech I.
• Demonstrate and actively promote an understanding and commitment to the mission of St. Joseph Mercy Oakland through behaviors consistent with Trinity Health Values.
• Maintain a working knowledge of applicable Federal, State, and Local laws and regulations, including the Trinity Health Organizational Integrity Program, Standards of Conduct, and Code of Ethics.
• Support and conduct oneself in a manner consistent with customer service expectations.