Supply Chain Wholesale Internship
The Restaurant Store · Lancaster, PA · 1 wk ago
On-siteManagementInternship
About the role
The Supply Chain Wholesale Intern with The Restaurant Store will gain a day-to-day operations perspective in a retail branch environment and become a contributor to a high level of customer service and satisfaction. The intern will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.
Responsibilities
- Conduct business-to-business sales and customer service with a focus on building and developing relationships with our customer base
- Execute on our proven TRS process: 1) build brand awareness, 2) assess customer's needs, 3) exceed expectations, and 4) build loyalty
- Perform basic cashier functions and loading products into customer vehicles
- Perform general store maintenance through cleaning and merchandising functions, while also restocking shelves and putting away incoming stock
- Analyze basic inventory information to determine product availability and re-order status
- Promote our private label brands to maximize TRS gross profit
- Educate prospective customers on our competitive advantages (best people, best technology, and best price)
- Possess and maintain a thorough understanding of our website and educate customers on how to best-utilize our "Brick and Click" business model
Physical Requirements
- Work is performed while standing and/or walking, up to and including 9 hours/day
- Requires the ability to communicate effectively using speech, vision, and hearing
- Requires the regular use of hands for simple grasping and fine manipulations
- Requires regular bending, squatting, crawling, climbing, and reaching
- Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs
Qualifications
- Relevant experience in retail and/or supply chain management preferred
- High school diploma or GED, or equivalent combination of education and experience
- Preference will be given to juniors and seniors or those graduating in the 2027 or 2028 school years
Desired Traits & Skills
- Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
- Service leadership approach with a demonstrated desire to exceed expectations
Benefits
- 401(k) matching
- Employee Assistance Program
- Company Discounts
- Available at HQ Locations Only: On-Site Fitness Centers, Dog-friendly Offices