Supply Chain Technician Lead - Supply Central Services

About the role

Responsible for supporting department processes by providing excellent customer service as well as process and task knowledge to other associates. This includes overseeing and/or completing tasks associated with inventory control such as scanning products, picking orders, restocking par carts, inventory locations, and point of use systems. Additional responsibilities include receiving supplies, verifying data accuracy, re-ordering supplies, and troubleshooting critical supply issues.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Perform Supply Chain Technician and Supply Chain Technician Senior tasks.
• Master INFOR modules appropriately (according to assignment) including Par Specialist, Purchasing Receiver, Inventory Management, Warehouse Clerk, and Mobile Supply Chain Management.
• Provide critical thinking skills related to tasks and operations to ensure excellent service, accuracy, and policy compliance.
• Troubleshoot critical supply order issues, providing status, ETA, and/or options, and communicate with leadership as necessary.
• Research product availability from alternate vendors, CHRISTUS facilities, or external entities during critical outages.
• Set up transport as appropriate.
• Understand and review all Supply Chain and ancillary technology systems for appropriate action.
• Assist leadership in determining appropriate substitutions by working with other MM staff, system leaders, and local clinical staff.
• Assist with Contract Launch Packet rollouts by verifying process steps.
• Make appropriate changes to pars as directed by leadership.
• Support supply chain and clinical staff with a high level of product knowledge.
• Perform receiving functions and interface with Procurement as assigned.
• Respond to requests from INR/RNI team.
• Provide excellent customer service and communicate changes to customers and staff as appropriate.
• Knowledgeable of MS Office Suite and Supply Chain Applications.
• Meet deadlines in fast-paced environments and adapt to different situations while maintaining exceptional decision-making skills.
• Communicate effectively, both verbally and in writing.
• Other duties as assigned by management.

Requirements

• High School Diploma or equivalent preferred.
• 3-4 years of relevant work experience preferred.
• 2 years of supply chain experience preferred (Inventory Control, Procurement, Planning, Operations).
• 1 year of demonstrated computer experience preferred.
• Medical product and equipment knowledge preferred.
• Hospital supply chain experience preferred.

Schedule

5 days, 8 hours per day

Work Type

Full Time