Supply Chain Technician Lead - Supply Central Services

Location: Corpus Christi, Texas

About the role

Responsible for supporting department processes by providing excellent customer service as well as process and task knowledge to other associates, including all inventory control transactions. Oversees and/or completes tasks associated with inventory control such as scanning products, picking orders, restocking par carts, inventory locations, and point-of-use systems. Additional responsibilities include receiving supplies, verifying data accuracy, re-ordering supplies, and troubleshooting critical supply issues.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Performs Supply Chain Technician and Supply Chain Technician Senior tasks.
• Masters INFOR modules appropriately (according to assignment) including Par Specialist, Purchasing Receiver, Inventory Management, Warehouse Clerk, and Mobile Supply Chain Management.
• Applies critical thinking skills to tasks and operations to ensure accuracy and policy compliance while providing excellent service.
• Troubleshoots critical supply order issues, providing status, ETA, and/or options, and communicates with leadership as necessary.
• Researches product availability from alternate vendors, CHRISTUS facilities, or external entities during critical outages; sets up transport as appropriate.
• Reviews all Supply Chain and ancillary technology systems for appropriate action.
• Assists leadership in determining appropriate substitutions by collaborating with other MM staff, system leaders, and local clinical staff.
• Assists with Contract Launch Packet rollouts by verifying process steps.
• Makes appropriate changes to pars as directed by leadership.
• Supports supply chain and clinical staff with a high level of product knowledge.
• Performs receiving functions and interfaces with Procurement as assigned.
• Responds to requests from the INR/RNI team.
• Provides excellent customer service and communicates changes to customers and staff as appropriate.
• Demonstrates proficiency in MS Office Suite and Supply Chain Applications.
• Meets deadlines in fast-paced environments while adapting to different situations and maintaining exceptional decision-making skills.
• Communicates effectively, both verbally and in writing.
• Performs other duties as assigned by management.

Requirements

• High School Diploma or equivalent preferred.
• 3-4 years of relevant work experience preferred.
• 2 years of supply chain experience preferred (Inventory Control, Procurement, Planning, Operations).
• 1 year of demonstrated computer experience preferred.
• Medical product and equipment knowledge preferred.
• Hospital supply chain experience preferred.

Schedule

PRN (Per Diem, As Needed)