Supply Chain Systems Specialist

About the Role

The Systems Specialist reports into the Supply Chain organization and is responsible for supporting, optimizing, and governing Supply Chain technology solutions with a primary focus on Source-to-Pay (S2P) applications, including SAP Ariba and related platforms. This role serves as a bridge between business stakeholders and technology teams, ensuring system capabilities align with business objectives, compliance requirements, and operational efficiency goals. This position requires an analytical mindset, understanding of procurement operations (including third party), a commitment to fostering a culture of continuous improvement, accountability, and transparency.

Responsibilities

• Serve as a functional subject matter expert for Supply Chain and S2P solutions, including SAP Ariba and related integrated applications.
• Provide day-to-day support for system users, troubleshoot issues, and coordinate resolution with internal IT teams and external vendors.
• Monitor system performance, identify opportunities for optimization, and recommend process improvements.
• Support application upgrades, releases, testing activities, and deployment efforts.
• Develop and maintain system documentation, training materials, and user guides.
• Provide guidance and recommendations to the Product Owner regarding system enhancements, issue resolution, and process improvements.
• Participate in the testing, rollout, and documentation of new or upgraded supply chain applications; verify outputs, troubleshoot defects, and train end users.
• Govern supplier, material, commodity, purchasing, and organizational master data within Supply Chain systems.
• Coordinate data flows between procurement, inventory, logistics, and supplier-relation systems to ensure timely and accurate reporting of purchase orders, inventory levels, and supplier scorecards.
• Support digital transformation and automation efforts for all supply chain applications.
• Respond promptly to system disruptions or user inquiries, ensuring minimal impact on supply chain operations.
• Demonstrate a comprehensive understanding of procurement and supply chain solutions and stay up to date with industry trends and best practices.
• Support continuous improvement initiatives that enhance reporting accuracy, usability, and accessibility.
• Provide accurate and timely supply chain reporting required to support enterprise strategic planning, as well as execute on day-to-day operations.
• Support internal and external audits by providing necessary data and performance documentation.
• Communicate user requirements, system issues, and enhancement requests to the IT team, ensuring alignment with enterprise architecture and data governance standards.
• Establish and maintain strong relationships with IT, Procurement, Warehouse, and Finance teams for knowledge sharing and continual system optimization.

Qualifications

• Associate's Degree in Business Analytics, Data Science, Supply Chain Management, Information Systems, or a related field.
• 1-3 years of experience in data analytics, performance management, or business intelligence roles, with a strong preference for Supply Chain domain exposure.
• Excellent communication, strong interpersonal, and leadership skills.
• Knowledge and experience in procurement, category management, warehouse/inventory management, or related function.
• Ability to identify challenges and propose creative solutions.
• Familiarity with data governance principles, master data management, and system validation practices.
• Experience working with enterprise systems such as SAP, Ariba, Coupa, or similar tools.
• Driver's License.

Preferred Qualifications

• Bachelor's Degree.

Physical Demands

The role involves frequent standing, walking, sitting, and talking/hearing, with rare occurrences of lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, repetitive motions, and eye/hand/foot coordination.

Additional Information

Location: Columbus, OH
Schedule: Hybrid, Onsite Tuesday-Thursday
Salary Range: $69,900.00 - $105,000.00
Posting Dates: September 11, 2026 - September 25, 2026

NiSource is an equal opportunity employer committed to diversity, inclusion, and veteran hiring. The company participates in the E-Verify program and provides reasonable accommodations for applicants with disabilities.