Supply Chain Specialist

About the role

Founded in 1981, Deutsch Family Wine and Spirits markets quality wines produced by prestigious families from major wine regions of the world. With our headquarters in Stamford, CT, DFWS is the 4th largest wine company with one of the fastest growing spirits portfolios. With our family values and unique culture, DFWS was recognized as one of the Top Workplaces in the U.S. from 2022-2026.

Responsibilities

• Own and manage the end-to-end order lifecycle with a focus on efficiency, accuracy, scalability, and proactive management of this area with clear accountability for issue resolution.
• Cook with and complete all required documentation across DFWS import and export logistics needs, partnering with internal teams and external partners to ensure timely and compliant processing.
• Coordinate and complete all required documentation across DFWS import and export logistics needs, partnering with internal teams and external partners to ensure timely and compliant processing.
• Support freight claims and related follow-up by coordinating with carriers, distributors, internal stakeholders, and external partners to resolve issues and minimize disruption.
• Own, maintain, and continuously improve standardized processes, SOPs, and RACI documentation to support consistency, clarity, and cross-functional alignment.
• Identify, document, and execute opportunities for automation, including EDI and AI-enabled improvements, with the goal of reducing manual touchpoints and increasing process efficiency.
• Own communication across internal and external partners, ensuring timely updates, clear follow-through, and effective escalation when order, inventory, pricing, credit, or logistics issues arise.
• Prioritize work based on exception-driven reporting and proactively identify risks to shipping timelines and take action to prevent service disruptions.
• Review and analyze distributor inventory reporting to identify trends, root causes, and potential risks, and partner with distributors and Sales to influence ordering behavior and provide logistical support as needed.
• Lead monthly updates to Sales on BU calls, including inventory health, orders, allocations, and other key supply chain insights that support business planning and decision making.
• Analyze metrics, allocations, and backorder hold reporting and ensure timely release of orders to meet goals and improve execution.
• Partner with IT and cross-functional teams on system enhancements, AI initiatives, ERP improvements, and reporting tools, including supporting UAT and continuous improvement efforts tied to JDE/Fusion.
• Ensure completion of mid-month and month-end checks and own follow-up and resolution of credit holds, pricing holds, and related financial process dependencies, partnering with Accounting, FP&A, and Pricing to support timely order release and accurate processing.
• Assist with sample order processes, annual financial audit needs, cross-functional training, and coverage to ensure continuity and flexibility across the Supply Chain team.
• Ensure adherence to allocation protocols, compliance requirements, and internal controls while helping the team deliver reliable, timely, and accurate supply chain execution.

Qualifications

• 2-5 years of Supply Chain or CPG experience, with wine & spirits experience preferred and an interest in contributing to a fast-paced, collaborative supply chain environment.
• Strong understanding of Supply Chain processes, including Order to Cash, Procure to Pay, EDI, AI, KPIs, analytics, and the ways these tools and processes can improve execution and business performance.
• Strong analytical capability with the ability to assimilate and process data from a wide range of sources, translate findings into insights and recommendations, and help drive practical action.
• Highly organized, detail-oriented, and able to plan, prioritize, and manage a heavy workload within tight deadlines while maintaining accuracy and follow-through.
• Agile learner and independent thinker who can self-manage time, work through ambiguity and uncertainty, pivot as priorities shift, and remain calm and effective under pressure.
• Intermediate to advanced knowledge of Microsoft Office Suite and Excel, with curiosity and confidence using reporting, metrics, and tools to solve problems and improve processes.
• Strong communication skills with the ability to influence cross-functional partners, build trust, and contribute positively in a team-oriented environment.