Supply Chain Operations Specialist, 2nd Shift

About the role

The supply chain team at Staples is dedicated to meeting customer needs efficiently and effectively. Our diverse teams collaborate in a supportive environment to deliver top-notch products, services, and expertise.

Responsibilities

• Run reports in systems like WMS, Sunbeam, or other WMS or labor reporting systems.
• Assist department leaders in managing workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Communicate information to departmental teams.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain systems as required due to upgrades or business changes.
• Audit activity to ensure compliance with systems and SOPS.
• Coordinate and communicate major changes or enhancements to systems.
• Interact with customer service to expedite and manage high-touch customer requests, research complaints, and resolve issues.
• Support and back up for operations specialist roles in other departments as needed.
• Support and back up in various warehouse functional areas as needed.
• Directly address associate concerns to department leaders.

Qualifications

• Basic Qualifications: 1+ years of basic Microsoft Excel computer skills, 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan, and certification in Material Handling equipment or willingness to learn.
• PREFERRED Qualifications: Microsoft Access experience preferred, Knowledge of MS Teams environment preferred including Power BI.

Benefits

We offer competitive pay and a comprehensive benefits package including:

• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs
• and more perks and benefits