Supply Chain Manager - Walmart & Sam's Club

About the role

The Supply Chain Manager will oversee the day-to-day supply chain execution for a portfolio of Walmart and Sam's Club suppliers. This role serves as the primary operational lead between Walmart, clients, and internal teams. Key responsibilities include forecasting demand, managing replenishment, improving in-stock performance, and driving operational excellence.

Responsibilities

• Own day-to-day Walmart and Sam's Club supply chain execution across a portfolio of client accounts
• Partner with Walmart Replenishment teams, suppliers, and internal stakeholders to support inventory flow, in-stock performance, and service-level execution
• Monitor supply chain performance and proactively identify risks that could impact inventory, replenishment, or customer service
• Ensure compliance with Walmart operational standards, scorecards, and replenishment requirements
• Support successful product launches, transitions, and retailer initiatives through strong operational execution
• Develop and manage demand forecasts using sales, inventory, order, and supplier performance data
• Drive replenishment execution to support inventory health and service-level goals
• Maintain visibility into order status, delivery performance, and supply chain disruptions
• Support issue escalation and resolution to minimize operational impact and improve performance
• Analyze sales, inventory, order, and supplier data to identify trends, risks, and opportunities
• Prepare operational reporting, forecasts, replenishment insights, fill rate recaps, and performance updates for clients and internal teams
• Translate performance data into actionable recommendations that improve execution and support account growth
• Partner with sales, account management, operations, and supply chain teams to support client objectives and retailer requirements
• Support supplier onboarding and program readiness activities, including freight terms, ship point setup, lead time validation, and system accuracy
• Collaborate with internal and external partners to ensure successful execution of new and existing programs
• Participate in supplier reviews and ongoing operational business discussions
• Help drive continuous improvement across processes, performance, and service levels
• Manage recurring operational responsibilities, including weekly fill rate reporting and performance reviews
• Prioritize workload based on business impact, customer service risk, and operational urgency
• Identify issues early, escalate appropriately, and drive resolution through completion
• Avoid delays and maintain a high level of accuracy, accountability, and attention to detail across all areas of responsibility

Requirements

• 5+ years of experience in supply chain, replenishment, inventory management, or retail operations
• Experience supporting Walmart and/or Sam's Club accounts within a CPG company, brokerage, agency, or retail environment preferred
• Proven experience managing demand forecasting, replenishment, inventory planning, and service-level performance
• Experience managing Domestic and Direct Import purchase order processes
• Experience working with cross-functional teams to solve operational challenges and improve performance

Skills & Competencies

• Strong understanding of Walmart supply chain processes, replenishment systems, and operational requirements
• Strong analytical skills with the ability to translate data into actionable insights and recommendations
• Experience working with Walmart tools and reporting platforms such as Retail Link, Luminate, ASPEN, or similar systems preferred
• Excellent problem-solving and decision-making skills
• Strong communication and relationship-building capabilities
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable balancing detailed execution with strategic problem-solving
• Takes ownership and drives results
• Identifies risks early and acts on them
• Builds trust with clients, suppliers, Walmart partners, and internal teams
• Thrives in a fast-moving, collaborative environment
• Lets others know what you are thinking
• Leads with accountability, follow-through, and a solutions-oriented mindset

Our Commitment

We prioritize the inclusion of diverse perspectives. We aspire for all team members to feel like this is a place where they belong. Where they are respected by the company and are empowered to impact the business and achieve their full potential. We understand that relationships built on trust, respect and communication better serve our clients, team members and business.

Disclaimer

This job description outlines typical functions and responsibilities but may evolve based on business needs.