Supply Chain Manager II, Transportation Planning, North America Transportation Services

About the role

The Supply Chain Manager II, Transportation Planning, North America Transportation Services oversees analytical programs that enhance Amazon’s delivery processes across its extensive transportation network. This role involves turning complex data into actionable planning solutions to reduce delivery costs and increase customer satisfaction.

Responsibilities

• Analyze delivery performance across the North American transportation network to identify improvement opportunities, then lead programs from business case development through implementation and impact measurement
• Develop and maintain automated reporting mechanisms and dashboards that enable operations partners to monitor planning health indicators and make data-driven decisions at scale
• Influence cross-functional leaders across operations, science, and technology teams through compelling data narratives to drive alignment on planning improvements without direct authority
• Partner with Data Engineers, Data Scientists, and Product Managers to translate business requirements into technical solutions that improve forecast accuracy and planning mechanism reliability
• Retrieve, synthesize, and act on complex datasets using SQL, Excel, and ETL tools to identify root causes of planning variance and recommend corrective actions

Qualifications

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience with Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• 3+ years of experience in supply chain, transportation, logistics, or operations planning
• Bachelor's degree in supply chain management, business, engineering, operations research, or a related quantitative field, or 5+ years of relevant professional experience

Preferred Qualifications

• Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages
• Experience leading cross-functional projects and managing large, complicated programs
• Experience in ETL management/data pipeline
• Experience working with transportation management systems or network planning tools
• Experience influencing stakeholders at varied levels without direct authority

Benefits

Amazon offers a comprehensive benefits package including medical, dental, vision, prescription, life insurance, disability, EAP, mental health support, flexible spending accounts, adoption and surrogacy reimbursement coverage, and a 401(k) matching program. For more information, visit our benefits page.