SUPPLY CHAIN - Logistics Analyst II

Job Responsibilities

• Plan and coordinate daily outbound transportation requirements based on shipment needs and customer delivery requirements.
• Tender loads to assigned carriers in a timely manner to support on-time pickup and delivery.
• Monitor carrier tender acceptance and follow up promptly on unaccepted or at-risk shipments.
• Arrange backup carrier coverage when an assigned carrier falls off, with the objective of securing replacement coverage within six hours.
• Communicate with carriers, drivers, and internal stakeholders regarding pickup appointments, delivery schedules, shipment status, and transportation issues.
• Obtain and maintain proof of delivery (POD) documentation.
• Identify and escalate transportation issues that may affect customer delivery, customer service, or sales.
• Follow up on carrier claims when transportation-related issues occur and coordinate with the appropriate parties toward resolution.
• Maintain accurate and timely shipment and carrier information in the TMS and applicable systems.
• Support daily logistics operations, including shipment scheduling, carrier coordination, and transportation status management.
• Maintain effective working relationships with carriers and transportation service providers.
• Identify recurring transportation issues and communicate opportunities for operational improvement.
• Receive, review, and process assigned carrier invoices accurately within 15 days of receipt.
• Resolve invoice discrepancies and obtain missing documentation with carriers and internal stakeholders.
• Maintain accurate invoice records and supporting documentation.
• Support timely carrier payments and assist with freight cost tracking and reporting.
• Perform other logistics and transportation-related duties as assigned.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, or a related field, or equivalent relevant work experience.
• 3 years of hands-on experience in trucking, transportation, or logistics operations.
• Experience with carrier tendering, shipment coordination, and TMS required.
• Working knowledge of DOT/FMCSA requirements, including Hours of Service.
• Strong organizational, time-management, communication, and problem-solving skills.
• High attention to detail with ability to manage multiple shipments, priorities, and accurate records.
• Experience with freight/carrier invoices, claims, PODs, and shipment tracking preferred.
• Experience with LTL, truckload, ERP systems, and Excel preferred.
• Food manufacturing, distribution, warehouse, or temperature-controlled logistics experience preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office, Intermediate to advanced skills in Excel.

Pay

Pay Range: $78,000 - $85,000 per year

Benefits

• We offer competitive pay and benefits package, including health (~80% company paid) for employee and dependents, dental, vision, life insurance, long-term disability, company match 401K plan, generous PTO, and company holidays.