Supply Chain Director

About the role

The Director of Supply Chain will oversee the 3PL network, direct national freight, lead the warehouse and distribution team, take on the customer service function, and build the measurement culture. They will also partner cross-functionally with the CEO and finance leadership.

Responsibilities

• Own the 3PL network: Manage the relationship with the primary 3PL partner and other logistics providers, continue evaluating and exiting underperforming sites, and guide the consolidation from 6 to 7 centers down to 4 to 5.
• Direct national freight: Oversee LTL and truckload shipping of large, palletized commercial equipment, with a focus on on-time delivery performance and cost control.
• Lead the warehouse and distribution team: Manage a team of 4 to 6 directly involved in running the sites, plus 1 to 2 shipping analysts.
• Take on the customer service function: Assess and provide direction to a team of 6 to 7 handling order management and customer-facing issues, expected to report into this role from day one.
• Build the measurement culture: Establish KPIs and scorecards around fill rate, on-time delivery, inventory accuracy, and freight cost as a percentage of sales.
• Partner cross-functionally: Work closely with the CEO and finance leadership to align distribution strategy with the company's broader evolution from distributor to product and brand owner.

Requirements

• 8 to 12+ years of progressive supply chain leadership experience, with direct, hands-on ownership of warehouse operations, 3PL management, and national freight, not simply oversight of a team that executes it.
• Proven experience managing and rationalizing a network of third-party logistics providers, including qualifying new partners, building SLAs and scorecards, and exiting underperforming relationships.
• Direct experience shipping large, oversized, palletized products, such as refrigeration units, cooking equipment, or similar heavy commercial goods, via LTL and some truckload freight.
• A track record of driving on-time delivery performance and cost efficiency across a multi-site distribution network.
• Comfort operating as a true individual contributor and doer in a lean organization, someone who sees a problem and fixes it directly rather than needing a large team to execute.
• Experience with ERP/WMS systems and using data to drive decisions on network design and cost structure.

Qualifications

• Bachelor's degree in Supply Chain Management, Business, or a related field.

Skills

• Lean, Six Sigma, or other process improvement training.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

$180,000 to $195,000 base, plus 25% to 35% bonus; equity potential for the right candidate.

Schedule

Full-time position.