Supply Chain Coordinator

About The Role

We are looking for a hands-on, detail-oriented Supply Chain Coordinator to support inventory and fulfillment operations as our patient base scales. This role sits at the center of our DME supply chain - every VR headset and piece of equipment that reaches a patient passes through this function.

This position begins as temporary/hourly to support immediate volume needs, with the opportunity to convert to full-time as the team scales. No two days will look the same. One day you may be kitting equipment for shipment, the next reconciling inventory counts, flagging a vendor delay, or helping build out a more efficient tracking process. If you're organized, reliable, and enjoy hands-on operational work, we'd love to meet you.

Key Responsibilities

• Kit and ship headsets and equipment (chargers, cases, cleaning supplies) for patient orders
• Maintain accurate, up-to-date inventory records within our tracking systems
• Support periodic physical inventory counts and reconciliation
• Coordinate with vendors and suppliers on order status, lead times, and delivery schedules
• Manage the return and refurbishment process for equipment coming back from patients
• Communicate proactively with the Supply Chain Manager on discrepancies, delays, or emerging issues
• Take on additional supply chain and operations responsibilities as the role and team evolve

The Ideal Candidate

• You are organized, detail-oriented, and comfortable managing multiple orders and shipments at once without losing track of the details.
• You don't wait to be told something is wrong - you notice a discrepancy or a low-stock situation and flag it before it becomes a problem.
• You're equally comfortable handling physical inventory and keeping digital records accurate, and you understand that precision matters here, as the equipment you're managing is used directly in patient care.

Qualifications

• Strong organizational skills and attention to detail
• Proficiency with spreadsheets
• Clear, proactive written and verbal communication skills
• Ability to lift and handle equipment and packages as part of daily fulfillment duties
• Dependable and punctual, with flexibility to accommodate periods of higher volume

Prior Experience

• Prior experience in supply chain, logistics, warehouse operations, or fulfillment
• Experience with inventory management or MDM (mobile device management) software
• Experience in healthcare, DME, or medical device environments

What Success Looks Like

• Become a reliable, trusted operational partner to the Fulfillment team
• Keep inventory accurate and fulfillment on schedule through a period of significant growth
• Help identify and close gaps in current inventory and tracking processes

Why Join XRHealth?

• An opportunity to join a fast-growing healthcare company with direct, hands-on exposure to inventory management, vendor coordination, and logistics
• A role where accuracy and follow-through have a direct, measurable impact on patient care