Supply Chain Analyst, Systems

Job Summary

The Supply Chain Systems Analyst independently leads and delivers complex supply chain systems and process improvement work that spans business and IT. This role translates supply chain needs into scalable system solutions, drives requirements and design for enhancements, and leads testing and implementation activities to improve performance, data integrity, and user adoption.

Responsibilities

• Works with the Manager, Supply Chain Analytics to shape and execute the supply chain systems and applications roadmap by translating priorities into deliverable initiatives and releases.
• Acts as the primary Supply Chain liaison to IT, providing functional leadership on supply chain processes, impacts, and priorities to drive system improvements aligned to the supply chain technology strategy.
• Led end-to-end requirements efforts for system upgrades and enhancements, including stakeholder discovery, process mapping, documentation, and validation of business needs and solution outcomes.
• Prioritizes and sequences enhancement requests by assessing value, urgency, effort, risk, and operational impact; communicates tradeoffs and recommendations to stakeholders.
• Leads cross-functional projects centered on supply chain systems and process improvements, coordinating timelines, dependencies, and deliverables to achieve intended outcomes.
• Serves as a “super user” and functional expert for key supply chain systems, resolving complex user issues, escalating effectively to IT, and ensuring root-cause fixes are implemented.
• Proactively identifies data issues, system errors, and inefficient workflows; develops practical solutions and implements process controls to improve accuracy, reliability, and performance.
• Guides business users and peers on standard processes and best practices to maintain data integrity and consistent execution across supply chain activities.

Skills & Competencies

• Technical ability capable of learning, navigating, and teaching new software with a strong focus on process and automation.
• Project management skills with familiarity with JIRA.
• Strong analytical and problem-solving skills, with the ability to identify issues and recommend practical solutions.
• Strong attention to detail with a focus on data accuracy and consistency.
• Creative & Innovative with the ability to see the big picture.
• Self-motivated and reliable, with the ability to manage priorities independently and follow through on commitments within established guidelines.

Education & Experience

• Bachelor’s degree in supply chain, business administration, management information systems (MIS), computer science, or a related field, or equivalent professional experience.
• Typically, 5+ years of relevant professional experience in supply chain, systems, analytics, or related area.
• Experience with SAP S4Hana, Maximo, GAINs, Descartes, IntelliTrans, or Coupa Supply Chain.
• Experience gathering business requirements, supporting system implementations, or driving process improvements is preferred.

Physical and Work Requirements

• Primarily office-based role with extended periods of sitting, computer use, and screen time.
• Requires the ability to communicate effectively via phone, video, and in-person meetings.
• May occasionally need to move between office areas or attend meetings across facilities.
• Requires the ability to focus on detailed work, including data analysis and system navigation, for sustained periods.
• Occasional travel may be required to support projects, system implementations, or site engagement.